Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Springfield (IL); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Medical, dental and vision plans

Paid holidays, vacation and sick time

401(k) Savings Plan

Employee discount program

Job summary

Helzberg Diamonds in Springfield is seeking an Assistant Manager to help drive sales and support daily store operations while progressing through our training programs toward a Store Manager role.

The role emphasizes achieving sales goals, coaching a team, delivering outstanding customer service, and recruiting top performers. Flexibility to work evenings and weekends is required.

Qualifications

• 1–3 years of experience in sales
• High school education required
• Bachelor's degree in business, marketing, retail management, or equivalent combination of education and experience
• Flexibility to work evenings, weekends and holidays

Responsibilities

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds guest
• Assist the Store Manager in recruiting top-performing associates

Skills

Sales

Team leadership

Customer service

Communication

Training capability

Recruiting

Education

High School

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years
Required Education: High School

The ideal candidate will possess

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays

Pay range for this position is $17.00 to $23.00 hourly (or specific county/city minimum wage).

This information is posted pursuant to the Illinois Equal Pay Act to provide Illinois applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Benefits and Incentive Plans

• Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan.
• Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See https://jobs.helzberg.com/working-here/ for additional details.