Assistant Manager-Retail Jewelry

Helzberg Diamonds; Crystal Lake (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Helzberg Diamonds in Crystal Lake, IL seeks an Assistant Manager to help drive sales and oversee daily store operations. You will support the Store Manager, coach staff, and ensure exceptional customer service while contributing to achieving store goals.

The ideal candidate has 1–3 years of jewelry retail experience, a high school diploma, and a track record in commission-based selling. Flexible scheduling including evenings, weekends, and holidays is required.

Qualifications

• Experience in selling in a commission environment.
• Ability to supervise others to achieve results.
• Superior communication skills.
• Flexibility to work with a variety of personalities.

Responsibilities

• Generate sales to exceed personal sales goals.
• Work as a team in a sales presentation to overcome objections and close additional sales.
• Develop selling skills in team members to achieve store goals.
• Provide first response to difficult associate and/or customer interactions in the Store Manager's absence.
• Provide outstanding customer service to every Helzberg Diamonds guest.
• Assist Store Manager in recruiting top-performing associates.

Skills

Commission-based selling

Team supervision

Communication skills

Customer service

Education

High School diploma

Bachelor's degree in business/retail

Job description

Job Description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key Responsibilities Include

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The Ideal Candidate Will Possess

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays

Pay range for this position is $17.00 to $23.00 hourly (or specific county/city minimum wage).

This information is posted pursuant to the Illinois Equal Pay Act to provide Illinois applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

• Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan.
• Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See https://jobs.helzberg.com/working-here/ for additional details.

Location: 626-Crystal Lake, Crystal Lake, IL