Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Portage (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company specializing in jewelry is seeking an Assistant Manager for its Portage location. The ideal candidate will support daily operations, drive sales goals, and enhance team performance while demonstrating exceptional customer service and management skills. Strong retail experience and a positive attitude are essential for success in this role.

Qualifications

• 1-3 years of jewelry retail experience preferred.
• Proven history of selling in a commission environment.
• Ability to supervise others to achieve results.

Responsibilities

• Generate sales to exceed personal and store goals.
• Develop selling skills in team members.
• Assist Store Manager with recruiting top-performing associates.

Skills

Sales knowledge

Teamwork

Customer service

Supervision

Communication

Education

High School Diploma

Bachelor's degree in business, marketing, or retail management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years
Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays