Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Duluth (MN); On-site; USD 15,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Assistant Manager to help the retail store meet sales goals while progressing through our training programs toward a Store Manager position.

This role emphasizes strong selling skills, customer service, and leadership in a fast-paced jewelry environment. You will drive personal sales, guide the team, handle customer concerns in the Store Manager's absence, and participate in recruiting.

Qualifications

• 1–3 years of retail experience
• Experience selling in a commission environment
• Bachelor's degree in business/marketing/retail management or equivalent
• Strong communication and leadership skills
• Jewelry retail experience preferred

Responsibilities

• Generate sales to exceed personal sales goals
• Lead team in sales presentations and handle objections
• Develop selling skills in team members
• Provide first response to associate/customer issues in the Store Manager's absence
• Provide outstanding customer service to every Helzberg Diamonds guest
• Assist Store Manager in recruiting top-performing associates

Skills

Sales skills

Team collaboration

Communication skills

Customer service

Education

High School

Bachelor's degree in business/marketing/retail management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays

Pay range for this position is $11.41 to $23.00 hourly (or specific county/city minimum wage).

• This information is posted pursuant to the Minnesota Equal Pay for Equal Work Act to provide Minnesota applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.
• Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate addition earnings in accordance with the terms of each plan.
• Helzberg Diamonds is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include medical, dental and vision plans, paid holidays, vacation and sick time, 401(k) Savings Plan, employee discount program and more. Eligibility and waiting period requirements may apply. See https://jobs.helzberg.com/working-here/ for additional details.