Assistant Manager — Retail Credit & Customer Service

Rent-A-Center; City of Albany (NY); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

401(k) with company match

Medical

Dental

Vision

Life Insurance

Disability

Spouse/Dependent Life Insurance

Health Savings Accounts

401(k) Matching

Legal Insurance

PTO

Job summary

Rent-A-Center in Albany is seeking a Credit Assistant Manager to provide access to high-quality goods and deliver exceptional, white-glove service in-store and at customers' homes.

The role focuses on credit and collections, daily customer engagement, and driving a positive store experience through merchandising and teamwork. Full-time position with growth opportunities and competitive benefits.

Qualifications

• 1–3 years of retail, customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid state driver’s license with a good driving record.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Retail experience

Customer service

Collections

Driving

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center in Albany is seeking a Credit Assistant Manager to provide access to high-quality goods and deliver exceptional, white-glove service in-store and at customers' homes.

The role focuses on credit and collections, daily customer engagement, and driving a positive store experience through merchandising and teamwork. Full-time position with growth opportunities and competitive benefits.