Assistant Manager, Restaurant

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 52,000 - 74,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking an Assistant Manager of the Noodle Bar to ensure accurate record keeping, prepare reviews, analyze reports, and supervise all details of the Noodle Bar. This role requires overseeing staff, hiring and training, and maintaining product quality for guests.

The position emphasizes strong leadership, data analysis of F&B metrics, and a focus on delivering exceptional guest service in a fast-paced casino-hotel environment in Tampa, FL.

Qualifications

• High School diploma or equivalent required.
• Bachelor’s degree preferred with two (2) to four (4) years of restaurant supervisory experience or a combination of education and/or work experience.
• 2+ years of management experience in multiple outlets within a high volume resort/hotel.
• Must be able to analyze Food and Beverage data.
• Must have exceptional guest service skills.
• Proven ability to increase outlet sales.
• Must demonstrate and deliver a high level of service to guests.
• Strong verbal and written communication skills.
• Ability to lead and develop a cohesive outlet team.

Responsibilities

• Oversees daily work assignments of Noodle Bar staff.
• Interviews, hires, trains, schedules, appraises, and supervises all directly assigned personnel.
• Responsible for quality, consistency, and presentation of all products delivered to guests.
• Recommends operational enhancements to senior management.
• Promotes positive guest/employee relations.
• Other duties as assigned.

Skills

Guest service

Communication skills

Leadership

Data analysis

Management experience

Education

Bachelor’s degree preferred

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

This position is responsible for ensuring accurate record keeping, preparing reviews, and analyzing reports. The Assistant Manager of the Noodle Bar is also responsible for scheduling, planning, timing, and supervising all details of the Noodle Bar:

Essential Duties Include, But Are Not Limited To

• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Oversees daily work assignments of Noodle Bar staff.
• Interviews, hires, trains, schedules, appraises, and supervises all directly assigned personnel.
• Responsible for quality, consistency, and presentation of all products delivered to guests.
• Recommends to senior management operational enhancements that support initiatives and promote excellence.
• Promotes positive guest/employee relations.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent required
• Bachelor’s degree preferred with two (2) to four (4) years of restaurant supervisory experience required or a combination of education and/or work experience
• 2+ years of management experience in multiple outlets (Restaurant, Room Service, Minibar) within a high volume resort/hotel or a combination of work experience and education
• Must be able to analyze Food and Beverage data
• Must have exceptional guest service skills
• Proven ability to increase outlet sales
• Must be able to demonstrate and deliver a high level of service to our guests
• Must have strong verbal and written communication skills
• Must have the ability to lead and develop a cohesive outlet team

Work Environment

• Duties and responsibilities are typically performed in the back of house of the casino and a restaurant setting, which can be faced-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.