Assistant Manager - Residential Dining

Penn State University; University Park (TX); On-site; USD 46,000 - 68,000; Full time

Job summary

Penn State University seeks a Food Services Supervisor to lead dining operations at residential and retail locations. The role involves managing staff, ensuring food quality and safety, overseeing budgets, and supporting business growth while fostering an inclusive environment.

Qualifications

• Bachelor's Degree plus 3 years of relevant experience or equivalent combination.
• Experience in food service management preferred.

Responsibilities

• Oversee food service operations at dining locations.
• Hire, train, supervise, and evaluate staff.
• Ensure adherence to food quality and compliance standards.
• Manage budget and analyze growth opportunities.

Skills

Customer service

Staff management

Budget analysis

Quality control

Inventory management

Education

Bachelor's Degree

Job description

APPLICATION INSTRUCTIONS:

1. Current Penn State Employee: Please login to Workday to complete the internal application process. Do not apply here. Internal application link
2. Current Penn State Student: Please login to Workday to complete the student application process. Do not apply here.
3. External Applicants: Click "Apply" and complete the external application process. Application link

JOB DESCRIPTION AND REQUIREMENTS

Food Services Supervisors oversee food service operations at residential or retail dining locations, managing staff including full-time, part-time, students, and temporary employees. Responsibilities include ensuring quality customer service, supervising personnel, maintaining regulatory compliance, managing costs, and supporting business growth.

• Create an environment of excellent customer service; monitor food quality and service standards.
• Hire, train, supervise, evaluate staff; manage scheduling; enforce standards.
• Ensure food quality control; conduct compliance inspections; adhere to policies and guidelines.
• Address issues with staff, customers, vendors; provide guidance; escalate as needed.
• Maintain environmental standards; oversee equipment and facility maintenance; participate in upgrades.
• Analyze budgets, costs, and growth opportunities; prepare reports and recommendations.
• Manage inventory; purchase supplies; negotiate prices; resolve quality issues.
• Research and develop new products, menus, recipes, and concepts under management guidance.
• Manage special events and catering; plan and execute functions.
• Participate in collective bargaining, grievance procedures, and university initiatives.

Education and Experience

Bachelor's Degree plus 3 years of relevant experience, or equivalent combination of education and experience.

We value workforce diversity, cultural inclusiveness, and employment equity, reflecting Penn State’s commitment to a diverse community.

Compensation

Salary range: $46,400 - $67,300. Details on Penn State's salary structure can be found here.

Additional Information

This position requires successful completion of background checks. Penn State is an equal opportunity employer committed to diversity and inclusion. For accommodations, contact 814-865-1473.

Additional policies and legal notices can be found via the provided links.