Assistant Manager - Queens Center, Hollister

A&F Stores, Inc.; New York (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

401(k) match

Career development

Job summary

Abercrombie & Fitch Co. in New York is seeking an Assistant Manager to drive sales, manage daily store operations, and lead a team to deliver exceptional customer service.

You will analyze performance, guide staff through scheduling and training, and maintain product knowledge to elevate the brand. The role emphasizes developing talent, strategic merchandising, and maintaining store standards in a fast-paced fashion environment.

Qualifications

• Bachelor’s degree or at least one year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills are essential.
• Ability to coach and develop staff and lead teams.

Responsibilities

• Perform opening and closing routines for the store.
• Supervise sales floor and stockroom to ensure excellent service and smooth operations.
• Staffing, scheduling, and payroll management responsibilities.
• Train and develop non-management staff to improve performance.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays and analyze reports for decision making.
• Protect store assets and conduct inventory control.
• Operate Register/Point of Sale systems and fulfill omni-channel orders.
• Represent the brand and uphold company culture and values.

Skills

Customer service

Communication

Team leadership

Interpersonal skills

Education

Bachelor’s degree

Job description

Assistant Manager

Job Description: The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Competitive incentives to reward commitment, including a Quarterly Incentive Bonus Program.
• Paid Time Off, Paid Volunteer Day per year.
• Merchandise discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(k) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.
• Access to a global team that celebrates individuality.

Starting rate: $26.00 per hour. (i.e., the recruiting pay range for this position is $26.00-$26.00 per hour). The starting rate and range may be modified in the future.

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister brands, providing enduring quality and exceptional comfort to customers worldwide.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.