Assistant Manager - Quality Assurance

United Airlines; Houston (TX); On-site; USD 90,000 - 117,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Employee assistance program

Commuter benefits

Paid holidays

Paid time off

401(k)

Flight privileges

Job summary

United Airlines is seeking a Technical Operations Quality Assurance professional to monitor compliance of off-wing maintenance activities with policies and regulatory requirements, and to support the QA team by guiding policy interpretation. You will become a Subject‑Matter Expert in the technologies used within the department (SCEPTRE, QAAS, etc.).

Join a team that values safety, efficiency, and clear communication while leading audits, investigations and projects to improve performance and

Qualifications

• Bachelor's degree or equivalent experience.
• 5 years of aircraft maintenance experience with at least 2 years in quality.
• Strong communication and analytical skills.
• Legal authorization to work in the United States without sponsorship.
• Interview and reliability requirements.

Responsibilities

• Monitor compliance of off-wing maintenance activities with policies and regulatory requirements.
• Support QA by providing direction on policy or regulatory requirements.
• Become a Subject-Matter Expert in technologies used in the department (SCEPTRE, QAAS, etc.).
• Supervise Technical Operations Quality Assurance auditors and audits.
• Lead or support audits, investigations and special projects to minimize operational impact.
• Interface with other work groups and auditees to handle requests or questions.
• Lead projects to improve efficiency and streamline QA activities.
• Represent QA in meetings and working sessions.

Skills

Strong communication

Analytical skills

Aircraft maintenance knowledge

Policy & regulatory understanding

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip‑top shape.

Job Overview and Responsibilities

Monitor compliance of United's off-wing maintenance activities with approved policies and procedures, and governmental regulatory requirements. Support QA team by providing direction on policy or regulatory requirements. Ensure administrative tasks are completed and become a Subject-Matter Expert in the technologies used within the department (SCEPTRE, QAAS, etc.).

Supervise Technical Operations Quality Assurance auditors' activities including development, implementation and execution of all scheduled, unscheduled audit activities, investigations and special projects. Direct team to ensure all planned audits are accomplished to minimize operational impact while maintaining highest level of safety and regulatory compliance.

• Perform or support audit and investigation activities
• Plan and update schedules to optimize efficiency and minimize operational impact
• Interface with other work groups and auditees to handle various requests, actions or questions
• Lead or support various type of projects to improve efficiency and streamline QA activities
• Represent QA in meetings and working sessions
• Other activities as assigned

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelors Degree in relevant field or equivalent experience
• 5 years of aircraft maintenance experience, with a minimum of 2 years in quality role
• Strong background and knowledge of aircraft maintenance systems and UA policies and procedures
• Strong communication and analytical skills
• Strong knowledge of Microsoft Office toolsMust be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• BS in relevant field or equivalent experience
• A&P License
• CASE qualification
• 7 years of aircraft maintenance experience, with minimum of 4 years in quality role

The base pay range for this role is $89,965.00 to $117,212.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]