Assistant Manager - PLEASANTON, CA (STONERIDGE)

Shoe Palace; Pleasanton (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flexible schedule

Discounts on products

Growth opportunities

Exciting work environment

Job summary

Shoe Palace is seeking an Assistant Manager in Pleasanton, CA. You will lead the front-line team to deliver an exceptional customer experience, supervise daily operations, and coach staff to hit performance goals.

The role emphasizes leadership, customer service excellence, and knowledge of athletic footwear. Weekend availability is required, with a flexible schedule and growth opportunities within Shoe Palace Corporation.

Qualifications

• 4 years of customer service experience.
• 1 year of management experience.
• 3 years of cashier experience.
• Excellent communication and leadership skills.

Responsibilities

• Assist the manager to keep the store operating at a high level.
• Take ownership while managing the location and ensuring a smooth daily flow.
• Evaluate employee performance and coach to improve results.
• Ensure customers receive an outstanding experience and service quality.
• Maintain up-to-date product knowledge and merchandising standards.
• Keep the store clean, neat, and organized.

Skills

Customer service

Leadership

Retail experience

Communication

Job description

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN!

DO YOU HAVE WHAT IT TAKES?

AT SHOE PALACE WE RUN. WE SELL. WE HAVE FUN! DO YOU HAVE WHAT IT TAKES?

The Role

Are you a natural leader? Do you like to help others be successful? The role of an AM is primarily based on leading your team to a successful day. You are on the front line ensuring every customer receives the best customer experience possible. Come grow with us!

Here’s what a day at work may look like…

• Assist the manager in making sure your store operates at a high level
• Take ownership while managing location
• Evaluate employee performance and help coach to improve
• Make sure customers are always receiving the ultimate experience
• Learn and maintain up-to-date product knowledge
• Keep a clean, neat, and organized store

About you…

• 18+ years old
• Must have OPEN AVAILABILITY DURING THE WEEKENDS
• Previous experience in retail, customer service, or other related fields
• Be a dynamic and outgoing individual with leadership skills
• Must be driven!
• Does talking to everyone just come naturally? Awesome!

It would be great but not completely necessary to have…

• Experience in selling Athletic Shoes a plus.
• Experience working with a growing company

What we bring to the table…

• Flexible schedule
• You like discounts? We got you!
• Growth!
• Exciting work environment

Retail is not dead… come and see it!

Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small, family business in 1993 has now grown into an extremely popular chain of stores and an online retail site — shoepalace.com.

At Shoe Palace, we all roll up our sleeves to pitch in and do whatever it takes to stay on top. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. We are seeking self-motivated individuals who are dynamic thinkers and outstanding communicators who will thrive in an entrepreneurial environment and want to grow with Shoe Palace Corporation. Our team members are bright, professional, enthusiastic, and able to quickly apply their skills to diverse situations.

Qualifications

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest
• Loyal: Shows firm and constant support to a cause
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Required

• 4 years: Customer Service

Preferred

• 1 year: Management
• 3 years: Cashier

Compensation:

Assistant Manager pay range: $20.00 - $20.00 per hour.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.