Assistant Manager - Plant (The)

Gap Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who will play a pivotal role in shaping the store's environment and enhancing customer experiences. In this dynamic position, you will drive sales growth by effectively managing customer and product operations, while also focusing on talent development. Collaborating closely with your management team, you will coach and inspire your staff, ensuring a high-performing team that delivers exceptional service. If you are passionate about retail and thrive in a fast-paced setting, this is an exciting opportunity to make a significant impact on the store's success.

Qualifications

• 1-3 years of retail management experience required.
• Strong communication skills to interact effectively with customers and team.

Responsibilities

• Drive store sales and deliver results through customer-centric strategies.
• Recruit and develop high-performing teams for the store.

Skills

Retail Management

Customer Service

Communication

Team Leadership

Metrics Driven

Education

High School Diploma or Equivalent

Tools

Retail Technology

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team to deliver a best-in-class experience to our customers.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office and lift up to 30 pounds.
• Ability to travel as required.