Assistant Manager - Park City Center, Hollister

Abercrombie & Fitch Spain, SL; Lancaster (Lancaster County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

401(k) with company match

Training and development

Career advancement opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Store Supervisor to lead operations in Lancaster, ensuring exceptional customer service and seamless store performance. You will manage staffing, scheduling, payroll, training, product knowledge, and visual merchandising while driving sales.

This role supports omni-channel orders and upholds our brand culture at a fast-paced fashion retailer. Applicants should have a Bachelor's degree or at least one year of supervisory experience in a customer-facing role,

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Must maintain a strong customer focus and drive results.
• Excellent communication and interpersonal skills are required.
• Ability to coach others and lead a team in a fast-paced environment.

Responsibilities

• Perform opening and closing routines for the store.
• Supervise salesfloor and stockroom to ensure customer service and operations.
• Manage staffing, scheduling and payroll processes.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.

Skills

Customer focus

Strong communication

Interpersonal skills

Team leadership

Coaching others

Initiative

Detail-oriented

Education

Bachelor's degree

Supervisory experience in customer-facing role

Job description

Job Description:

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.