Assistant Manager - Berkshire Mall, Hollister

Abercrombie & Fitch Spain, SL; Wyomissing (Berks County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year, allowing你

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement,,

A Global Team of People Who'll Celebr$

Job summary

Abercrombie & Fitch Co. is seeking a store supervisor in Wyomissing to lead daily operations, coach staff, and ensure exceptional customer service. You will manage staffing, payroll, and visual merchandising while driving sales and brand standards.

The role emphasizes fast-paced environment adaptability, product knowledge, and strong communication to coach teams and deliver a superior shopping experience.

Qualifications

• Requirement of a bachelor's degree or supervisory experience in a customer-facing role.
• Strong customer focus and fashion trend awareness.
• Proven ability to drive results and maintain high work ethic.
• Excellent communication and interpersonal skills; capable of coaching others.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Open and close routines for store operations.
• Supervise salesfloor and stockroom for customer service and smooth operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and perform inventory control.
• Operate POS systems and fulfill Omni-Channel orders.
• Represent the brand and uphold company culture and values.

Skills

Customer focus

Communication skills

Interpersonal skills

Team building

Initiative

Detail-oriented

Multi-tasking

Coaching

Brand awareness

Fashion knowledge

Education

Bachelor's degree or 1 year supervisory experience

Tools

POS systems

Job description

Job Description:

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.