Assistant Manager - Optical

National Vision, Inc.; Virginia Beach (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Paid Time Off & Company Holidays

Employee Eyewear Discount

Overtime pay

Job summary

National Vision, Inc. is seeking an Assistant Eyeglass Manager in Virginia Beach, VA to drive store performance and champion excellent customer service.

This full-time role oversees the eyeglass department, mentors staff, and ensures adherence to company policies and standards. You will monitor store metrics, coordinate promotions and merchandising, and work with leadership to forecast staffing and manage day-to-day operations.

Qualifications

• Optical sales experience and supervisory capability are preferred.
• Strong leadership and team-building skills throughout retail operations.
• Clear communication, both spoken and written, for effective team management.
• Solid understanding of store operations and performance standards.
• Ability to analyze financials and manage performance against goals.

Responsibilities

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Oversee the eyeglass department to ensure efficiency and compliance with policies and guidelines.
• Provide outstanding customer service and ensure all associates do the same.
• Review remakes and enforce policies to ensure quality.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting.

Skills

Optical sales

Supervising experience

Leadership

Store operations

Communication skills

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

3332 Princess Anne Road Suite 611
Virginia Beach, VA 23456

Type:

Full-time

Job Responsibilities

What would you do? – The Specifics

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Preferred Qualifications

Are you the right fit? – The Suitable Talent

• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.
Our Benefits Include:

• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.