Assistant Manager, Operations - Kings Plaza (NEW STORE)

Gap; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

50% merchandise discount

Competitive Paid Time Off

Volunteer time off

401(k) plan with matching

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Gap is looking for an Assistant Manager in New York, NY, to set the store tone and support profitable sales growth. This role involves collaborating with the General Manager, driving customer and product operations, and developing team talent for a best-in-class experience.

The ideal candidate has management experience in retail, a high school diploma, and is passionate about delivering results. Gap offers competitive benefits including extensive Paid Time Off and discounts across their brands.

Qualifications

• 1–3 years of retail management experience is required.
• Ability to work a flexible schedule, including holidays and weekends.
• Capable of lifting up to 30 pounds.

Responsibilities

• Drive store sales and deliver results through customer-centric strategies.
• Recruit, hire, and develop productive teams.
• Implement action plans to maximize efficiencies.
• Ensure compliance with standard operating procedures.

Skills

Retail management experience

Effective communication

Customer interaction

Team leadership

Flexibility

Education

High school diploma or equivalent

Tools

Retail technology

Job description

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high‑performing team to deliver a best‑in‑class experience to our customers.

What you'll do

• Support strategies and processes to drive store sales and deliver results through a customer‑centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni‑channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who you are

• A current or former retail employee with 1–3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast‑paced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Ability to travel as required.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.