Assistant Manager - Olympus Waterside Estates

Olympus Property; Richmond (TX); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Educational Assistance & Tuition Reimb

Pet Insurance

401(k) with Employer Matching

Short-term & Long-term Disability

Critical Illness & Accidental Injury

Life & AD&D Insurance

Paid-Time Off Program

Career Pathing

Team Building & Annual Events

Opportunities for Growth

Job summary

Olympus Property is seeking an Assistant Manager to support residents and run day-to-day operations at an apartment community. You will help maintain financial records, show apartments, handle resident inquiries, and contribute to retention events.

This full-time, on-site role requires a service-minded, detail-oriented approach with strong communication skills and familiarity with property-management software. Growth opportunities and benefits accompany the position.

Qualifications

• Experience with property management software (RealPage/Knock/Onesite) is a plus.
• Strong customer service and communication skills.
• Ability to work in an office environment with resident interactions.

Responsibilities

• Maintaining the office and resident files with integrity in a confidential and secure manner.
• Safeguarding and assuring all monies received on the property are properly deposited and entered into an operations system timely.
• Promptly attending to resident comments and/or complaints.
• Taking on leasing responsibilities including leasing apartments when needed.
• Inspecting makes ready apartments prior to move in.
• Filling in for the Business Manager (Property Manager) during times of absence and as-needed.
• Managing and monitoring all rental collection.

Skills

Customer service

Communication

Office software

Tools

RealPage/Knock/Onesite Software

Job description

* National Apartment Association's Top Employer of 2023 - 2024 - 2025 *

The Olympus Property Difference

Compassion plays a part in everything we do, in every interaction, at every level.Kind acts for our residents. Respect for our employees. Courtesy for our partners.

We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.

The Assistant Manager is instrumental in supporting residents and managing business operations, maintaining accurate financial records, and fostering a collaborative and supportive work environment.

With an entrepreneurial and goal-oriented mindset, you're a systematic thinker passionate about noticing the small details. You are comfortable in an office environment with first-hand conversations at a moment's notice. You are also ready and willing to assist your Leasing team with showing apartments, providing resident service support, and participating in resident retention efforts and community events.

Your Purpose & General Responsibilities:

• Embody the Olympus Property Core Values:
  • Customer Care
  • Teamwork
  • Trust
  • Family
  • Fun
• Maintaining the office and resident files with integrity in a confidential and secure manner
• Safeguarding and assuring all monies received on the property are properly deposited and entered into an operations system timely
• Promptly attending to resident comments and/or complaints
• Taking on leasing responsibilities including leasing apartments when needed
• Inspecting makes ready apartments prior to move in
• Requiring that all team members be friendly, open and available to the residents and co-workers while discouraging non-fraternization
• Filling in for the Business Manager (Property Manager) during times of absence and as-needed
• Managing and monitoring all rental collection. These include but are not limited to the following:
  • Collect rent in a timely basis and deposit all receipts prior to bank close each day
  • Assessing moves out condition of apartments and have a final account statement sent with the final disposition
  • Immediately informing and referring any liability claims, legal complaints or other violations to the Property Manager, Regional Manager, and corporate office
  • Keeping current on the businesses and retail nearby, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income of the property.
• Available Full-time, Monday – Friday from 9 AM – 6 PM (hours may vary slightly)
• Flexibility for after-hours resident events and/or the first weekend of each month
• Onsite experience at an apartment community as an Assistant Manager or a cross trained Leasing Consultant
• RealPage/Knock/Onesite Software experience strongly preferred
• Educational Assistance & Tuition Reimbursement*
• Pet Insurance
• 401(k) with Employer Matching*
• Short-term & Long-term Disability
• Critical Illness & Accidental Injury Coverage
• Life & AD&D Insurance
• Paid-Time Off Program
• Career Pathing
• Team Building & Annual Events
• Opportunities for Growth

What's AWESOME about Olympus?

Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!

Initial pay range (based on location, experience, etc.): $20 - $21/per hour

Each eligible team member receives incentives of Monthly Renewal & Quarterly Bonuses!

Olympus Property is an equal opportunity employer.

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