Assistant Manager of Counseling Services - Alabama Connections Academy

Connections Education LLC; Athens (AL); Hybrid; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Alabama Connections Academy is seeking an Assistant Manager of Counseling Services to support the Manager of Counseling and school leadership from a home office or Athens, AL. You will guide staff, help students meet graduation requirements, plan courses, and provide crisis intervention.

Responsibilities include ensuring student success, collaborating with teachers, maintaining PLPs, reviewing transcripts, and coordinating transcripts and records for families.

Qualifikationen

• Min of 5 years Counseling experience, with preferably three years in a virtual setting.
• Advanced degree preferred.
• Alabama Counseling Credential endorsement preferred.
• Technologically proficient (especially with Microsoft Office products).

Aufgaben

• Support teachers with professionalism, instructional support and customer service.
• Ensure academic success by maintaining high communication with parents and delivering program information.
• Assist staff with program changes and new software introductions to support student success.
• Maintain high-quality communication with staff, students and families.
• Provide support to families to prevent withdrawals and encourage participation.
• Assist with student recruitment efforts and respond to press inquiries.
• Coordinate with Community Coordinators on activities and field trips.
• Develop counseling programs for students and families related to academics and graduation.
• Oversee and maintain each student’s Personal Learning Plan (PLP).
• Stay informed about high school graduation requirements and communicate to relevant coordinators.
• Plan course selection and Four Year Plans aligned to state requirements.
• Counsel students on dropping courses and changing schedules.
• Review transcripts and ensure accuracy of credits in the online system.
• Generate official transcripts on request and assist with withdrawal data collection.
• Design crisis prevention/management plans and lead Crisis Management Team.
• Lead teams to identify community resources and maintain resource lists.
• Review attendance and performance for secondary students and adjust processes.
• Collaborate with teachers to enhance curriculum and meet state requirements.
• Develop programs like AP support, SAT/ACT prep and college entrance prep.
• Design professional development for teachers and staff.
• Coordinate high school graduation ceremonies.

Kenntnisse

Counseling experience

Virtual setting experience

Communication skills

Customer focus

Flexibility

Team player

Tech proficiency (MS Office)

Ausbildung

Advanced degree preferred

Alabama Counseling Credential endorsement preferred

Jobbeschreibung

Assistant Manager of Counseling Services - Alabama Connections Academy

Job Category: School Administration

Requisition Number: ASSIS018388

• Posted : September 22, 2026
• Full-Time
• Remote

Locations

Showing 1 location

Home-based, AL
21465 Alabama Highway 99
Athens, AL 35614, USA

Description

School Summary

Alabama Connections Academy (ALCA) is a tuition-free, online public school serving students in grades K-12 across Alabama. ALCA is authorized by the Limestone County School District, and began serving students in the 2017-18 school year. The school contracts with Connections Education LLC to provide its educational program and other services. Connections Academy, a division of Connections Education, is accredited by Cognia.

Alabama Connections Academy strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

Position Summary and Responsibilities:

This position is working with Alabama Connections Academy. From your home office or our office in Athens, the Assistant Manager of Counseling Services will work in conjunction with the Manager of Counseling and the school’s leadership team to help students, ensuring that each child successfully completes his/her instructional program. The Assistant Manager of Counseling Services will provide direction to staff and will assist students and parents in understanding and meeting graduation requirements, course selection and scheduling, post-secondary school planning, and crisis intervention.

• Support the teachers in exhibiting and maintaining a high level of professionalism, instructional support and customer service;
• Ensure the academic success of individual students by utilizing all levels of academic support available and by maintaining a high level of communication with parents to deliver program information and address individual student needs;
• Assist teaching staff with implementing any program changes and/or new software application introductions as appropriate to support student success;
• Exhibit high quality communication with all staff, students and families;
• Provide specified assistance to families in need of additional support to prevent unnecessary withdrawls and encourage a high level of participation;
• Participate in student recruitment efforts including in-state trips, presentations, Q & A sessions and responding to the press;
• Support parent Community Coordinators to suggest social activities and relevant field trips for students;
• Devise and implement virtual methods of creating and maintaining a "school community";
• Handle any student problems escalated by parents and teachers;
• Communicate and coordinate any overlapping responsibilities with the school leadership;
• Develop, plan and implement counseling programs for students and families related to academic and career planning and graduation;
• Oversee and maintain the Personal Learning Plan (PLP) of each student;
• Keep abreast of all high school graduation requirements, including special requirements such as community service, and communicate this information to the High School Coordinator and the principal;
• Plan and supervise the secondary school course selection process according to specific state credit and graduation requirements and student needs and interests. An integral part of this process is assisting students and parents to develop a Four Year Plan for meeting graduation requirements;
• Counsel students with issues related to dropping courses and changing schedules;
• Supervise the review of student transcripts and the entry of credits into the online transcript system;
• Develop and implement procedures to ensure that Connections Academy transcripts are accurate and up-to-date;
• Supervise efforts to secure complete and accurate records for Connections Academy students;
• Generate and authorize official transcripts for families upon request;
• Counsel families through the school withdrawal process, assisting with data collection regarding withdrawal;
• Develop, plan and implement counseling programs for students and families related to interpersonal adjustment issues;
• Design and implement crisis prevention and management plans for the school and provide leadership to the Crisis Management Team;
• Report and refer critical incidents that jeopardize student well-being as obligated by law, administrative regulations, or ethical standards;
• Lead school teams in identifying school and community resources and maintain an up-to-date list of those resources, making them available to school teams and to families;
• Develop and implement processes to regularly and frequently review the status of each secondary school student related to attendance, participation, and performance;
• Ensure that the counseling staff is able to assist teachers when students enroll mid-semester, making sure that teachers receive guidance on integrating the students into their coursework, and ensuring that previous grades, credits, and evaluations are handled appropriately;
• Work closely with teachers to review the content of secondary school courses, making recommendations for enhancement to the Curriculum Team related to content and state requirements.
• Research, develop and implement special programs such as Advanced Placement support, SAT and ACT Preparation, and college entrance preparation.
• Understand the requirements for and facilitate the administration of all high school testing, including exit exams, PSAT, SAT, ACT, and AP exams;
• Design and implement professional development activities for teachers and school staff members.
• Design and coordinate high school graduation ceremonies;
• Coordinate a team of middle and high school teachers, helping to identify students who are at risk or in crisis;
• Oversee student accounting functions including attendance maintenance and tracking and assisting with payment collection;
• Monitor all enrollment requirements and communicate requirements to the Enrollment Department;
• Provide state testing support including logistics for scheduling, tracking participation and contracting for testing facilities;
• Support the Marketing Department with student outreach, marketing and public relations; and
• All other duties assigned.

Requirements

• Min of 5 years Counseling experience, with preferably three years in a virtual setting
• Alabama Counseling Credential endorsement preferred
• Advanced degree preferred
• Technologically proficient (especially with Microsoft Office products)
• Excellent communication skills, both oral and written
• Customer focused approachHigh degree of flexibility
• Demonstrated ability to work well in fast paced environment
• Team player track record
• Please note 2-step authentication is required to set-up to login to all systems if given a job offer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.