Assistant Manager, OAK Long Bar + Kitchen

Fairmont Copley Plaza Boston; Boston (MA); On-site; USD 100,000 - 125,000; Full time

Job summary

A prestigious hotel in Boston is looking for a service-oriented professional with at least 2 years of fine dining experience and extensive bartending knowledge. The role involves maintaining high standards in guest service, managing reservations, and acting as a liaison between guests and kitchen staff. Successful candidates will excel in high-pressure situations and possess strong problem-solving skills.

Benefits

Employee Benefit card offering discounted rates in Accor worldwide

Learning programs through Academies

Qualifications

• At least 2 years experience of fine dining required.
• Must be effective at handling problems in the workplace.
• Ability to evaluate and select among alternative courses of action.

Responsibilities

• Approach all encounters with guests and employees in a friendly manner.
• Maintain high standards of personal appearance and grooming.
• Act as liaison between servers, guests, and kitchen.

Skills

Fine dining experience

Bartending knowledge

Problem-solving skills

Ability to work under pressure

Job description

Overview

• Location: Boston, MA, USA
• Employment type: Full-time
• Job Category: Food & Beverage
• Job Type: Permanent
• Schedule: Full-Time

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor\'s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

BELIMITLESS

Job Description / Responsibilities

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
• Act as liaison between servers, guests, and kitchen.
• Take reservations for small and large parties, helping guests, and organizing parties.
• Oversee and assist daily opening, closing, and cleaning duties within corporate SOP format, and requisition necessary supplies for same.
• Actively experience the service.
• Oversee guest selection and ensure proper placement and distribution.

Qualifications

• At least 2 years experience of fine dining required
• Extensive bartending knowledge
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Additional Information

A team devoted to service and accuracy as they work with team members from other departments in an environment where learning and growth are continual.