Assistant Manager - NorthPark Mall, Hollister

Abercrombie & Fitch Co.; Davenport (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

Abercrombie & Fitch Co. in Davenport, IA is seeking an Assistant Manager to blend business strategy, operations, and people leadership. You will drive sales by analyzing the business and delivering best-in-class customer service while overseeing opening/closing, staffing, visuals, and inventory controls.

The role emphasizes talent leadership, recruiting and training, and engaging store teams to uphold brand values and a promote-from-within culture for future leadership opportunities.

Qualifications

• Retail supervisory or management experience preferred.
• Strong customer service and communication skills.
• Ability to analyze reports and drive sales.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Leadership

Staff training

Visual merchandising

Sales analytics

POS systems

Tools

POS systems

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.