Assistant Manager - New York City Flatiron

Knoll Inc.; New York (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

Paid time off and holidays

Job summary

Design Within Reach (MillerKnoll) is seeking an Assistant Manager to lead in the absence of the General Manager. You will balance client interaction, leadership initiatives, sales coaching, and talent acquisition, reporting to the General Manager.

You will drive weekly business growth using company programs, maintain store visuals, and train staff. Travel for in-home consultations and trade visits is required to achieve sales targets.

Qualifications

• Retail management experience preferred.
• Ability to build relationships and trust with direct reports, peers, and studio clientele.
• Proficiency with MS Office software, web navigation and 3-D rendering programs.
• Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

Responsibilities

• Grow and manage the client lifecycle to meet and exceed sales goals.
• Maintain store design and visual standards using merchandising guidelines.
• Create client floor plans and design presentations.
• Travel for in-home client consultations and visits to local trade professionals.
• Attend store meetings, product trainings, and use the Design Within Reach catalog to increase product knowledge.
• Directly manage all Sales Assistants and Studio Interns.

Skills

Retail management experience

Relationship building

MS Office proficiency

Tools

MS Office

3-D rendering programs

Web navigation

Job description

Why join us?

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. DWR at MillerKnoll is the perfect opportunity for you to grow your career in the interior design industry.

What We Offer:

• Competitive base salary with commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Self-Managed vacation, paid holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to \$150/month
• Generous employee discounts
• And more!

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:

As an Assistant Manager you will provide leadership support in the absence of the General Manager. You will balance your time between working with clients, supporting leadership initiatives, sales coaching, training, and talent acquisition. You will work in close partnership with the General Manager to achieve the store's sales goals, building client relationships, and become an expert in educating clients on each of our iconic product’s story and details. You will report to the General Manager.

What you’ll do:

• Grow your business on a weekly basis by utilizing company programs and tools to manage the full client lifecycle to meet and exceed your sales goals.
• Assist in maintaining the store’s design and visual standards using merchandising guidelines.
• Create client floor plans and design presentations.
• Travel for in-home client consultations and visits to local trade professionals.
• Attending store meetings, product trainings, and utilizing the Design Within Reach website and catalog to increase product and design knowledge as well as industry awareness.
• Directly manage all Sales Assistants and Studio Interns.

What We’re Looking For:

• Retail management experience preferred
• Ability to build relationships and trust with direct reports, peers, and studio clientele.
• Proficiency with MS Office software, web navigation and 3-D rendering programs.
• Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more.

Here, you can bring your whole self to work.

We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities.

MillerKnoll complies with applicable disability laws.

Compensation range for this role is $55,000.00 - $65,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs.

This organization offers a full spectrum of benefits including.

• Medical
• Prescription Drug
• Dental
• Vision
• Health Savings Account
• Dependent Day Care Savings Account
• Life Insurance
• Disability and Other Insurance Plans
• Paid Time Off (including Vacation and Parental Leave)
• Holidays
• 401(k)
• Short/Long Term Disability
• in addition to other special perks reserved for our associates

This organization participates in E-Verify Employment Eligibility Verification.

In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.