Assistant Manager - Multicultural QSR Leader

QUICK USA; Arlington Heights (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Staff meals

PTO

Two fixed days off per week

Job summary

QUICK USA in Arlington Heights, IL seeks an Assistant Manager for a Japanese Quick Service Restaurant. You will oversee daily operations, lead a multicultural team, ensure food quality and guest satisfaction, and drive performance across front and back of house.

Responsibilities include scheduling, cost control, inventory, vendor relations, and coordination with kitchen staff to maintain standards. On-site role with growth prospects toward General Manager.

Qualifications

• Experience in the restaurant industry or customer service field.
• Excellent leadership, communication, and multitasking skills in multicultural teams.
• Conversational to intermediate-level Japanese language proficiency strongly preferred.

Responsibilities

• Manage daily restaurant operations (Front and Back of House) to ensure efficient workflow, food quality, and guest satisfaction.
• Supervise, train, and motivate a multicultural team of 10–15 employees, fostering teamwork and accountability.
• Maintain compliance with food safety, sanitation, and health regulations, including Japanese dining standards.
• Handle scheduling, labor management, and cost control to achieve operational and financial targets.
• Resolve customer concerns quickly and professionally, maintaining a high level of hospitality.
• Work closely with kitchen staff to maintain food consistency, presentation, and portion standards.
• Oversee purchasing, inventory control, and vendor relationships.
• Ensure accuracy of POS transactions, daily sales reports, and financial reconciliations.
• Support promotional activities, loyalty programs, and community engagement to grow repeat business.
• Collaborate with ownership on process improvements and potential future branch expansion.

Skills

Leadership

Communication

Multitasking

Multicultural teams

Japanese language

Job description

QUICK USA in Arlington Heights, IL seeks an Assistant Manager for a Japanese Quick Service Restaurant. You will oversee daily operations, lead a multicultural team, ensure food quality and guest satisfaction, and drive performance across front and back of house.

Responsibilities include scheduling, cost control, inventory, vendor relations, and coordination with kitchen staff to maintain standards. On-site role with growth prospects toward General Manager.