Assistant Manager- LOFT Dublin OH

N23 Premium Brands Opco LLC

Dublin (OH)

On-site

USD 21,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Medical, dental, and vision insurance
401(k) plan
Paid time off & holidays
Monthly bonuses
Merchandise discounts
Professional development
Community impact

Job summary

LOFT at The Shoppes at River Ridge in Dublin, OH, part of KnitWell Group, seeks an Assistant Manager to support customer experience and nurture a strong store culture. You will lead on the sales floor, coach associates, and work with the Store Manager to drive results.

The role requires 1+ year of retail management (preferred), a hospitality mindset, and tech fluency including POS systems. This is a full-time on-site position with opportunities for bonuses and development.

Qualifications

  • 1+ year retail management experience (preferred).
  • Hospitality mindset when connecting with customers and associates.
  • Technology proficient and ability to operate a point-of-sale system.
  • Strong business acumen and ability to implement action plans to drive results.
  • Takes initiative in making thoughtful decisions.

Responsibilities

  • Cultivate a customer-focused environment delivering exceptional experiences.
  • Lead on the sales floor and model brand behaviors to engage customers.
  • Inspire, educate, and coach associates to create genuine connections.
  • Create an inclusive store environment where everyone feels welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management
Hospitality mindset
Technology proficiency
POS system
Business acumen
Initiative

Tools

Point-of-Sale (POS)

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have
  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Create an inclusive store environment for associates where everyone feels welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

You’ll bring to the role 1+ year retail management experience (preferred). Brings a hospitality mindset when connecting with customers and associates. Technology proficient and ability to operate a point-of-sale system. Strong business acumen and ability to implement action plans to drive results. Takes initiative in making thoughtful decisions.

Benefits
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off & holidays
  • Opportunities for monthly bonuses
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 1681-The Shoppes at River Ridge-ANN-Dublin, OH 43017

Position Type

Regular/Full time

Pay Range

$15.10 - $18.10 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

To reduce potential fraud, we remind all applicants:
  • It won’t cost you money to apply for a job with us. Our brands will never ask for money – that includes a wire transfer or a credit card. There will be no charge for equipment, background checks or other expenses in submitting a job application with us.
  • We will never ask for your bank account information as part of the interview process. Your bank account information should only be entered during the onboarding process after you are hired to set up direct deposit of wages.
  • Interviews will be conducted in-person or through a secure video call, using a teleconference application that uses email addresses only (not telephone numbers).
  • Watch closely for email addresses with misspelled or “spoofed” company names in communications during the interview process. Examples of suspicious addresses include “Info@company.net” instead of “Info@company.com,” and misspelled company names like “Info@companie.com” or “Info@compaany.com.”
  • If you do apply to our Brands through an official job board site rather than using our official website (https://www.ascena.com/home/our-careers/work-with-us/), report suspicious communication immediately to the site or platform used to submit your job application (such as an official job board site).
  • If you have any questions or are not sure if you’ve applied to our Brands, please reach out to myHRSupport@AscenaRetail.com to confirm.
  • If you believe you may be a victim of a scam, please contact your local law enforcement.
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