Assistant Manager - Lighthouse Place Outlet

Gap Inc.; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead a dynamic retail team. In this role, you will drive sales growth and enhance customer experiences through effective team management and operational excellence. Your leadership will inspire a high-performing team, ensuring that store strategies are executed flawlessly. If you are passionate about retail and thrive in a fast-paced environment, this opportunity offers the chance to make a significant impact in a vibrant and customer-focused setting.

Qualifications

• 1-3 years of retail management experience.
• Ability to work flexible hours including holidays and weekends.

Responsibilities

• Support strategies to drive store sales and deliver results.
• Recruit and develop productive Brand Associate and Expert teams.

Skills

Retail Management

Customer Service

Team Leadership

Sales Strategy

Communication

Education

High School Diploma or Equivalent

Tools

Retail Technology

Job description

Assistant Manager - Lighthouse Place Outlet

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive Brand Associate and Expert teams.
• Own assigned areas of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand, understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to effectively lead and inspire others through coaching and mentoring.
• Able to work a flexible schedule including holidays, evenings, overnights, and weekends.
• Able to utilize retail technology and maneuver around the sales floor, stockroom, and office, lifting up to 30 pounds.
• Ability to travel as required.

About the company

Gap Inc. is the largest specialty retailer in the United States and ranks 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, including 2,406 in the U.S.