Assistant Manager: Lift Experience- Hourly

Vail Resorts; Leavenworth (WA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Ski/Mountain Perks – free passes for员工

Employee discounts on lodging, gear, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Stevens Pass Mountain Resort in Leavenworth, WA, seeks an Assistant Manager for Lift Experience for the Winter Seasonal 2026/2027. You will supervise Lift Leads and Operators, manage safety programs, and support hiring, training, and scheduling.

The role requires 1+ year lift operations experience, 2+ years supervisory experience, a valid driver’s license, and strong guest service skills. Pay starts at $25.00–$32.14 hourly, with full-time hours available.

Qualifications

• Minimum 1 year previous Lift Operations or Lift Maintenance experience.
• Minimum of 2 years supervisory experience on a crew with 10+ direct reports.
• Valid Driver’s License.
• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook & PowerPoint.
• Speak, read and write in fluent English.

Responsibilities

• Scheduling and monitoring daily operations of all lifts.
• Represent the Lift Operations Department at the Management level.
• Promote guest service standards and operational efficiency.
• Demonstrate attendance, punctuality, and grooming standards.
• Train and mentor staff; provide performance feedback and reviews.
• Assist with department strategic plans and daily tasks.

Skills

Supervisory experience

Guest service skills

Microsoft Office Suite

Fluent English

Flexible schedule

Attention to detail

Professionalism

Timeliness

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Assistant Manager: Lift Experience- Hourly

Date: Jul 31, 2026

Location: Leavenworth, WA, US

Company: Stevens Pass Mountain Resort

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Responsible for daily supervision and scheduling of Team Leads, Leads and Lift Operators. Develop and implement programs for department safety, guest service and training. Assist with interviewing and hiring as well as inventory and budget monitoring.

Job Specifications

• Starting Wage: $25.00 - $32.14
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Scheduling and monitoring daily operations of all lifts. This includes time & labor compliance, proper clocking & signing-in/out procedures are followed and ensuring proper staffing levels are being met.
• Represent the Lift Operations Department at the Management level by active participation in all relevant meetings. Conduct self in a manner that sets an example for Lift Employees and other company employees in all professional and moral responsibilities while at work.
• Promote guest service standards compliance and operational efficiency as well as model positive guest service at all times.
• Demonstrate exemplary attendance, punctuality, behavior and grooming/appearance standards.
• Continuously train, coach and mentor returning and new staff. Motivate, reward and encourage all employees.
• Be responsible for timely completion of training and development documentation, attend required management skills classes and be contributing and accountable members of our management team.
• Provide performance feedback to supervised team, as well as build and deliver written performance reviews. This includes employee goal setting and recognition of staff.
• Assist with the development of department strategic plans, coordinating opening and closing procedures and all daily operating tasks of the crew.
• Understand Company Policies and Procedures. Implement and maintain these ensuring the best interests of the company as a whole are upheld. Counsel and discipline employees up to and including termination for violations of these policies.
• Understand and implement all requirements of ANSI and OSHA regulations.
• Supervise technical training for staff as well as assist in facilitation of department training sessions as needed.
• Provide leadership development education for Leads, as well as developing Operators interested in becoming Leads.
• Promote neat, clean and organized work stations.
• During summer employment, assist or lead daily supervision of summer lift operations. Supervise and/or assist with on-mountain projects as needed.
• Assist in preparation and effective implementation of departmental budgets for labor and expenses.
• Other duties as assigned.

Job Requirements

• High School Diploma or GED
• Minimum of 1 year previous Lift Operations or Lift Maintenance experience
• Minimum of 2 years supervisory experience on a crew with 10 or more direct reports
• Valid Driver’s License
• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook & PowerPoint
• Speak, read and write in fluent English
• Previous guest service experience.
• Flexible schedule, weekends and holidays required especially during peak times.
• Strong guest service skills, attention to detail, professionalism and timeliness.
• Ability to lift up to 50 pounds
• Ability to operate snowmobile, snow blower, truck, ATV, Rhino

Preferred

• Ability to ski or snowboard at a minimum level 6.

The expected pay range is$25.00 - $32.14. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 516351 Reference Date:08/01/2026 Job Code Function:Lift Experience

Nearest Major Market: Seattle