Assistant Manager — Lead Team, Flexible Scheduling

Ontario Trillium Foundation; Middleborough (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Flexible scheduling

Growth opportunities

Health insurance

Paid time off

Tuition assistance

Employee EAP

Free Dunkin' products

Rewards program

Job summary

Dunkin is seeking an energetic Assistant Manager to help lead a busy store in Middleborough, MA. You’ll support the Restaurant Manager in daily operations, coach the team, and ensure fast, friendly, high-quality service.

This role requires strong leadership, excellent communication, and a dedication to guest satisfaction. You will participate in training, scheduling, inventory control, and performance evaluations, while upholding brand standards and safety regulations.

Qualifications

• Previous supervisory or management experience in food service, retail, or hospitality.
• Strong communication and leadership skills.
• Ability to train, motivate, and lead a team.
• Focus on guest service and satisfaction.
• Problem-solving skills and a results-driven mindset.
• Must be at least 18 years of age.
• Availability to work flexible hours including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead and motivate crew members to deliver great guest experiences.
• Support training and development of team members to maintain high standards.
• Manage daily operations, including inventory, cash handling, and store cleanliness.
• Assist in hiring, onboarding, scheduling, and performance evaluations.
• Monitor sales performance and labor costs to achieve profitability goals.
• Ensure compliance with all Dunkin' brand standards and safety regulations.
• Step in as the manager-on-duty as needed to keep the store running smoothly.

Skills

Leadership

Communication

Team motivation

Guest service

Problem solving

Flexibility

Job description

Dunkin is seeking an energetic Assistant Manager to help lead a busy store in Middleborough, MA. You’ll support the Restaurant Manager in daily operations, coach the team, and ensure fast, friendly, high-quality service.

This role requires strong leadership, excellent communication, and a dedication to guest satisfaction. You will participate in training, scheduling, inventory control, and performance evaluations, while upholding brand standards and safety regulations.