Assistant Manager — Lead Team, Drive Guest Experience

Domino's; Champaign (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Domino's Pizza in Champaign, IL is seeking an enthusiastic Assistant Manager to help oversee daily store operations and lead a team to deliver excellent service. You will manage shifts, handle cash, train staff, and ensure food safety standards.

The role requires strong leadership, good communication, and the ability to work evenings, weekends, and holidays in a fast-paced environment. A high school diploma is preferred.

Qualifications

• Proven experience in restaurant management or a similar fast-paced environment.
• Excellent leadership and team management skills.
• Strong customer service orientation with a friendly, professional demeanor.
• Solid math and problem-solving abilities for accurate cash handling and decision-making.
• Ability to run shifts and manage store operations effectively.
• Flexible hours, including evenings, weekends and holidays.
• Physical ability to lift up to 25 pounds and stand for long periods.
• Excellent verbal and written communication skills.
• Strong time management and multitasking abilities.
• Basic computer skills for order processing and inventory management.
• Thrive in a fast-paced, high-pressure environment.
• Detail-oriented with focus on efficiency and organization.
• Goal-oriented with drive to hit targets.
• Adaptability in changing priorities.
• High school diploma or equivalent preferred.

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Lead and motivate team members to maintain high performance standards.
• Run shifts efficiently, ensuring timely food preparation and delivery.
• Handle cash management and financial transactions accurately.
• Interact professionally with customers to resolve issues and enhance satisfaction.
• Assist in training and developing new team members.
• Ensure compliance with food safety and hygiene standards.
• Maintain a clean and organized work environment.
• Answer phones and process customer orders promptly.
• Collaborate with the store manager to achieve sales targets and goals.
• Adapt to changing priorities and manage multiple tasks simultaneously.
• Contribute to inventory management and stock control.

Skills

Leadership

Customer service

Cash handling

Time management

Flexibility

Communication

Multitasking

Team motivation

Education

High school diploma or equivalent

Job description

Domino's Pizza in Champaign, IL is seeking an enthusiastic Assistant Manager to help oversee daily store operations and lead a team to deliver excellent service. You will manage shifts, handle cash, train staff, and ensure food safety standards.

The role requires strong leadership, good communication, and the ability to work evenings, weekends, and holidays in a fast-paced environment. A high school diploma is preferred.