Assistant Manager - Lead Store Operations & Service

Domino's; O'Fallon (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's in O'Fallon, IL seeks an enthusiastic Assistant Manager to lead daily operations, coach a diverse team, and ensure exceptional customer experiences. You will support store leadership and help drive sales while cultivating a positive, efficient work environment.

You will monitor performance, manage cash handling, oversee safety and cleanliness, and train new employees. This is a growth role with opportunities to advance into a leadership position within a busy fast‑paced retail and food

Qualifications

• Proven experience in a supervisory or management role.
• Strong math and problem-solving skills with the ability to analyze data and make informed decisions.
• Demonstrated proficiency in money management and cash handling.
• Excellent interpersonal and communication skills with the ability to interact effectively with diverse teams.
• Proven ability to manage multiple priorities and work efficiently under pressure.
• Physical capability to lift up to 25 pounds regularly and stand for extended periods.
• Friendly, professional demeanor with a positive attitude and genuine smile.
• Reliable, diligent, and responsible work ethic.
• Strong organizational and time management skills.
• Ability to lead by example and inspire team performance.

Responsibilities

• Lead and supervise shift operations, ensuring all store procedures are followed consistently and efficiently.
• Manage and motivate a diverse team of employees, providing coaching, feedback, and support for professional development.
• Handle cash management, including register reconciliation, deposits, and financial accountability.
• Interact professionally with customers and employees, maintaining a friendly and welcoming atmosphere.
• Answer phones, take orders, and provide outstanding customer service that exceeds expectations.
• Oversee store cleanliness, organization, and maintenance standards throughout your shift.
• Analyze store performance metrics and identify opportunities for improvement and cost optimization.
• Train new employees on company policies, procedures, and best practices.
• Resolve conflicts and handle challenging situations with transparency and empathy.
• Perform physical tasks including lifting up to 25 pounds and standing for extended periods.
• Collaborate with management to implement store initiatives and achieve sales goals.
• Monitor inventory levels and communicate needs to management.

Skills

Supervisory experience

Customer service

Cash handling

Team leadership

Time management

Communication skills

Problem solving

Detail-oriented

Adaptability

Physical stamina

Tools

POS systems

Inventory management software

Job description

Domino's in O'Fallon, IL seeks an enthusiastic Assistant Manager to lead daily operations, coach a diverse team, and ensure exceptional customer experiences. You will support store leadership and help drive sales while cultivating a positive, efficient work environment.

You will monitor performance, manage cash handling, oversee safety and cleanliness, and train new employees. This is a growth role with opportunities to advance into a leadership position within a busy fast‑paced retail and food