Assistant Manager: Lead Store Operations & Service

R301US Hibbett Retail, Inc.; Arcadia (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

Hibbett Retail, Inc. in Arcadia, Florida is seeking an Assistant Manager to support the Store Manager with daily operations, merchandising, and customer service excellence. You will assist in scheduling, restocking, and leadership tasks to help meet store goals.

The role requires 1–3 years of retail and customer service experience, strong communication, and the ability to lead a team during peak periods while maintaining store standards.

Qualifications

• Experience in a retail environment, preferably footwear/athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multitasking ability.
• Team player with passion for customer service and selling.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Handle store operations in the Store Manager‘s absence.
• Support recruitment, training, and evaluation of staff.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Keep management informed about inventory movement and trends.
• Maintain high-quality customer service per manuals and policies.
• Assist customers and promote services and merchandise.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Arcadia, Florida is seeking an Assistant Manager to support the Store Manager with daily operations, merchandising, and customer service excellence. You will assist in scheduling, restocking, and leadership tasks to help meet store goals.

The role requires 1–3 years of retail and customer service experience, strong communication, and the ability to lead a team during peak periods while maintaining store standards.