Assistant Manager — Lead Operations & Customer Experience

Domino's; Cullman (AL); On-site; USD 40,000 - 52,000; Full time

Job summary

Domino's in Alabama seeks an Assistant Manager to support the General Manager in daily operations, ensuring outstanding customer service, food quality, and efficient service. You will lead and train team members, manage scheduling, and uphold company policies.

In this role you may step in as acting GM when needed, contributing to strategies to improve restaurant performance and guest satisfaction in a fast-paced environment.

Qualifications

• Experience in fast-paced, customer service environments, preferably food service.
• Strong leadership, able to motivate and inspire team.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Knowledge of food safety and sanitation practices.
• Commitment to providing exceptional customer service.
• Must be at least 18 years old.

Responsibilities

• Assist the General Manager in managing all aspects of restaurant operations, including customer service, food preparation, inventory control, and staff scheduling.
• Supervise and train team members, ensuring they adhere to company policies and procedures, and provide feedback and coaching.
• Maintain a clean and organized work environment, following safety and sanitation guidelines.
• Manage customer complaints and ensure customer satisfaction.
• Contribute to the development and implementation of strategies to improve restaurant performance and achieve goals.
• Perform administrative tasks and inventory management.
• Act as General Manager in GM's absence to ensure continuity of operations.

Job description

Domino's in Alabama seeks an Assistant Manager to support the General Manager in daily operations, ensuring outstanding customer service, food quality, and efficient service. You will lead and train team members, manage scheduling, and uphold company policies.

In this role you may step in as acting GM when needed, contributing to strategies to improve restaurant performance and guest satisfaction in a fast-paced environment.