Assistant Manager — Lead Operations & Customer Excellence

Domino's; Springfield (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Domino's Pizza is seeking an enthusiastic Assistant Manager for our Springfield, IL location. You will oversee daily store operations, lead a team, handle customer inquiries, and ensure food safety compliance while maintaining stock and cash handling responsibilities.

The role requires flexible hours, strong leadership, and excellent communication skills. You will collaborate with the Store Manager on sales goals and marketing initiatives, contributing to a positive, fast-paced work environment.

Qualifications

• Requires leadership experience and ability to motivate a team.
• Strong math and problem-solving for money management and inventory control.
• Excellent customer service skills with a friendly demeanor.
• Detail-oriented and able to multitask in a fast-paced environment.
• Effective communication, both verbal and written.
• Able to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Lead and motivate team members to uphold service and productivity standards.
• Handle customer inquiries, complaints, and feedback professionally.
• Ensure compliance with food safety regulations and company policies.
• Manage inventory, place orders, and maintain stock levels.
• Assist in training and developing new team members.
• Run shifts efficiently and manage employee schedules.
• Handle cash transactions and maintain financial records.
• Collaborate with Store Manager on marketing strategies and sales goals.
• Maintain a clean and organized work environment.
• Assist in food preparation and delivery as needed.

Skills

Leadership

Math & inventory

Customer service

Multitasking

Communication

Scheduling

Flexible hours

Stamina

Computer literacy

Food safety knowledge

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Orders management software

Job description

Domino's Pizza is seeking an enthusiastic Assistant Manager for our Springfield, IL location. You will oversee daily store operations, lead a team, handle customer inquiries, and ensure food safety compliance while maintaining stock and cash handling responsibilities.

The role requires flexible hours, strong leadership, and excellent communication skills. You will collaborate with the Store Manager on sales goals and marketing initiatives, contributing to a positive, fast-paced work environment.