Assistant Manager — Lead a Fast-Paced Coffee Shop

Dunkin'; Babcock (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Credit card tips

Leadership growth

Competitive pay

Paid training

Team environment

Medical benefits

Job summary

Brewing Brand, a Dunkin’ franchisee, is seeking an Assistant Manager to support daily operations, mentor staff, and ensure guest satisfaction across a Dunkin’ location. You will lead team efforts, manage brand training, and help drive topline sales while maintaining standards and safety.

The role offers growth opportunities, structured training, and a collaborative, energetic work environment with tips-sharing and benefits. Franchisee-led compensation may vary by location.

Qualifications

• Fluent in spoken and written English
• Basic computer skills
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality

Responsibilities

• Able to perform all responsibilities of restaurant team members.
• Lead team meetings, along with Restaurant Manager
• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Execute along with RM, new product rollouts including training, marketing and sampling where applicable.
• Execution of Point of Purchase instore set up per Brand standards.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Control costs to help maximize profitability.
• Completion of inventory on a periodic basis as determined by Franchisee.
• Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Support RM in assigning staff and deployment
• Support to RM in completion of supplier and other vendor orders
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies.
• Engages with Dunkin’ Brands Field Operations team as appropriate.

Skills

Basic computer skills

English fluency

Basic math

Leadership experience

Education

High school diploma or equivalent

Job description

Brewing Brand, a Dunkin’ franchisee, is seeking an Assistant Manager to support daily operations, mentor staff, and ensure guest satisfaction across a Dunkin’ location. You will lead team efforts, manage brand training, and help drive topline sales while maintaining standards and safety.

The role offers growth opportunities, structured training, and a collaborative, energetic work environment with tips-sharing and benefits. Franchisee-led compensation may vary by location.