Assistant Manager - Jacksonville Mall, Hollister

Abercrombie & Fitch Spain, SL; Jacksonville (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

Parental & adoption leave

401K with company match

Job summary

Abercrombie & Fitch Co. is seeking a supervisory professional to lead daily operations in a fast-paced retail environment. You will oversee salesfloor and stockroom activities, manage staffing and payroll, and coach non-management staff to deliver exceptional customer service and high sales performance.

This role emphasizes product knowledge, visual merchandising, and accurate reporting while representing the Abercrombie & Fitch brand and upholding company culture and values.

Qualifications

• Bachelor's degree or 1 year supervisory experience in a customer-facing role.
• Strong customer focus and service orientation.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom for service and operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and conduct inventory control.
• Operate Register/Point of Sale systems.
• Fulfill Omni-Channel orders.
• Represent the brand and embody company values.

Skills

Customer focus

Communication

Team leadership

Coaching others

Education

Bachelor's degree

1 year supervisory experience

Job description

Job Description:

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.