Assistant Manager - Summit Mall, Hollister

Abercrombie & Fitch Spain, SL; Fairlawn (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

EAP

Parental leave

401(k) match

Training & development

Career advancement

Global team

Job summary

Abercrombie & Fitch Co. is seeking a store leadership professional to supervise salesfloor and stockroom operations, ensuring outstanding customer service and efficient payroll management.

You will lead staffing, training, and visual merchandising while driving sales through product knowledge and brand excellence. The role requires a customer-focused mindset, strong communication, and the ability to coach teams in a fast-paced environment.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus and drive results.
• Knowledge of current fashion trends and brand awareness.
• Strong work ethic and effective communication and interpersonal skills.
• Ability to coach others and build teams.
• Take initiative and demonstrate confidence in fast-paced environments.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom for exceptional customer service and seamless operations.
• Oversee staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays and merchandising.
• Analyze reports to inform decisions.
• Protect store assets and manage inventory control.
• Operate POS systems and fulfill omni-channel orders.

Skills

Customer focus

Communication

Interpersonal skills

Team building

Initiative

Detail-oriented

Proactive thinking

Ability to thrive in fast-paced env

Education

Bachelor's degree

1 year supervisory experience

Tools

POS systems

Job description

Job Description:

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

What You'll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.