Assistant Manager-Information Technology

S&C Electric; Chicago (IL); Hybrid; USD 106,000 - 133,000; Full time

Job summary

S&C Electric in Chicago seeks an Assistant Manager, Information Technology to lead daily IT operations across enterprise infrastructure, both on‑prem and in the cloud. You will drive reliability, security, and continuous improvement of services while guiding a team of engineers and collaborating with cybersecurity, applications, and vendors.

The role emphasizes leadership of people and projects, with hybrid work requirements and a base salary within the published range.

Qualifications

• 5+ years of experience supporting enterprise IT environments.
• Minimum 1 year of leadership experience.
• Broad knowledge of servers, virtualization, storage, backup and recovery, networks.
• Ability to lead technical teams and projects.

Responsibilities

• Lead daily operations for the Platform & Infrastructure team.
• Manage the design, administration, maintenance of servers, virtualization, storage, backup, monitoring, cloud resources.
• Develop standards, operating procedures, service health measures, and documentation.
• Lead infrastructure incident response and problem management.
• Plan and execute infrastructure projects, upgrades, migrations, patching, capacity improvements.
• Ensure infrastructure work follows change management and cybersecurity requirements.
• Coach and develop team members; align priorities and drive performance.
• Partner with cybersecurity, workplace enablement, applications, vendors, and stakeholders.

Skills

Leadership

Enterprise IT

IT Infrastructure

Cloud Platforms

Server Administration

Networking

Education

Post-secondary education in Computer Science / IT / Information Systems / Engineering

Job description

As an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We're big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.

Join S&C to make an impact on tomorrow's energy challenges and become an employee-owner!

Hours

• 8:00 am - 5:00 pm (Mon-Fri) Hybrid 3 Days On-Site Requirement

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position in the United States is $ $106,073 - $132,600. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C's annual incentive plan (AIP), subject to eligibility criteria.

Join our Team as an Assistant Manager, Information Technology!

The Assistant Manager, Information Technology leads the day-to-day operation, reliability, security, and continuous improvement of enterprise infrastructure services across on-premises and cloud environments. This role provides technical and people leadership across systems administration, servers, storage, virtualization, networking, backup, monitoring, identity-adjacent infrastructure, and cloud platform operations. The role translates business and IT priorities into stable, secure, scalable infrastructure services while developing team members, improving operational processes, and partnering with cybersecurity, workplace enablement, applications, vendors, and business stakeholders.

Key Responsibilities

• Lead daily operations for the Platform & Infrastructure team, ensuring enterprise infrastructure services remain reliable, secure, performant, and aligned with business needs.
• Manage the design, administration, maintenance, and lifecycle of servers, virtualization platforms, storage, backup, monitoring, cloud resources, and related infrastructure services.
• Develop standards, operating procedures, service health measures, and documentation to improve consistency, resilience, supportability, and audit readiness.
• Lead infrastructure incident response, root cause analysis, problem management, and corrective actions to reduce recurring issues and business disruption.
• Plan and execute infrastructure projects, upgrades, migrations, patching, capacity improvements, and modernization initiatives across global or multi-site environments.
• Ensure infrastructure work follows change management, cybersecurity, access control, backup, disaster recovery, and compliance requirements.
• Coach, develop, and assign work to team members; set priorities, remove barriers, and support performance, accountability, and career growth.
• Partner with cybersecurity, workplace enablement, applications, service desk, vendors, and business stakeholders to deliver integrated technology solutions.
• Understand and comply with all applicable Company policies, standards, and rules.

Additional functions

• Maintain regular and punctual attendance and participate in required on-site, virtual, and after-hours support activities as needed to sustain critical infrastructure services.
• Represent the Platform & Infrastructure team in planning sessions, operational reviews, audits, and project governance meetings.
• Review operational metrics, service trends, risks, and backlog items to recommend improvements to service quality and team capacity.
• Support budgeting, forecasting, renewals, licensing, procurement, and vendor performance activities for infrastructure services.
• Communicate effectively and respectfully with team members, leaders, vendors, and business partners.
• Perform other responsibilities as assigned.

What you'll need to succeed

Required

• Post-secondary education in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline, or equivalent combination of education and relevant experience.
• 5+ years of experience supporting enterprise IT environments and leading complex technical initiatives.
• Minimum 1 year of leadership experience, including leading people, projects, workstreams, or technical initiatives.
• Broad knowledge of enterprise infrastructure operations, including servers, virtualization, storage, backup and recovery, monitoring, networks, cloud platforms, and data center services.
• Ability to lead technical teams, assign priorities, coach team