Assistant Manager in Training - Northwest Suburbs

JC Licht; Barrington (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading paint and decorating retailer as an Assistant Manager in Training. This role focuses on store operations, customer service, and team management. Ideal candidates will have retail experience and strong financial skills, contributing to a family-oriented work environment.

Benefits

Medical, Dental, Vision Insurance

401(k) with Matching

Paid Training, Holidays, and Time Off

Employee Discount

Qualifications

• Minimum 2 years retail experience, industry-related preferred.
• Strong financial planning and management skills.

Responsibilities

• Monitor operations and profitability of the store.
• Active involvement in recruitment and training of store team members.
• Ensure compliance with all federal/state regulations.

Skills

Communication

Financial Planning

Customer Service

Education

Two or four-year college degree

Job description

Assistant Manager in Training - Northwest Suburbs

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Assistant Manager in Training - Northwest Suburbs

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Description

Want to be a part of the most AUDACIOUS and radically EXCELLENT Paint, Hardware & Decorating Retailer in the Country? Join our amazing team where you are not only a part of a growing company but also a family! The JC Licht family where everyone is equally important.

J.C. Licht, founded in 1907, is a full-service paint and decorating retail destination featuring Benjamin Moore Products. We presently have 65 locations throughout the greater Chicagoland area, Wisconsin, and Indiana! Our customers are also our neighbors and friends, and they trust us to share our expertise and provide them with superior products and outstanding service. JC Licht service professionals are trained in our extensive line of products and are skilled home-project experts who can help you every step of the way.

We are currently looking for passionate and dedicated individuals to join our Store Management team at our Northwest Suburb locations. If you are looking for a work environment that encourages personal growth, responsibility, and a shared vision for providing incredible customer service, then JC Licht wants you!

Summary: The primary responsibility of Store Management is to monitor operations and profitability of the store and provide support to the store as required.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Human Resources

• Active involvement in the recruitment, selection, and hiring of store team members.
• Ensure all store employees have a working knowledge of various products and develop training programs when necessary.
• Ensure employees deliver excellent customer service.
• Encourage a team-oriented working environment through good communication.
• Ensure the store is properly staffed at all times.
• Supervise employees and conduct periodic performance reviews.
• Administer disciplinary actions as needed in accordance with company policy.
• Ensure compliance with all federal/state regulations and company policies including ADA, EEOC, Workers Compensation, Sexual Harassment, etc.

Store Operations

• Maintain appropriate inventory levels to meet customer needs and align with budget.
• Control inventory losses and expenses.
• Ensure proper opening and closing of the store per company policy.
• Complete all reports accurately and timely.
• Maintain merchandising standards including displays and promotional setups.
• Participate in store activities such as unloading trucks, stocking shelves, and assisting customers, including lifting merchandise and delivering paint when needed.

Financial Management

Monitor accounts payable, receivable, and banking procedures. Use business reports to identify sales, gross margin, and expense opportunities. Understand and adhere to purchasing policies.

Customer Focus

• Resolve customer issues efficiently and professionally.
• Assist customers upon entry and answer calls promptly.
• Provide knowledgeable assistance on products and services.
• Maintain store appearance and equipment functionality.
• Suggest additional merchandise to customers to aid their projects.
• Present a professional appearance, maintain good attendance, and arrive on time.

Account Management

• Support development of new accounts and increase sales of current accounts.
• Ensure proper setup and management of commercial accounts.
• Assist with outside sales calls when necessary.
• Follow all company policies outlined in the Employee Handbook.

Benefits (for employees averaging 30+ hours/week)

• Medical, Dental, Vision Insurance
• Health Savings Accounts & Flexible Spending Accounts
• 401(k) with Matching
• Employee Assistance Program
• Voluntary Short & Long Term Disability, Life, Accident, and Critical Care Insurance
• Paid Training, Holidays, and Time Off
• Referral Program, Employee Discount, Bonus Plans

Requirements

• Two or four-year college degree or equivalent work experience.
• Strong financial planning and management skills.
• Excellent interpersonal communication skills.
• Minimum 2 years retail experience, industry-related preferred. Inside sales background a plus.
• Ability to perform tasks including bending, lifting (at least 50 pounds), and sitting.
• Minimum 50 hours/week work schedule.