Assistant Manager in Training

Jerset-Mike; Dedham (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for advancement

Leadership training

Employee meal benefits

Team-oriented work environment

Restaurant management experience

Job summary

Jersey Mike's in Dedham, MA is seeking an Assistant Manager to support the General Manager in running a busy restaurant. The role focuses on delivering outstanding guest experiences while coaching the team, ensuring food quality, and maintaining cleanliness and safety standards.

The position offers opportunities to develop leadership skills in a fast-paced environment, with responsibilities spanning daily operations, staffing, and administrative tasks.

Qualifications

• Experience in a supervisory role in a restaurant or similar service environment.
• Strong communication and people leadership abilities.
• Reliable, punctual, and dependable with a positive work ethic.

Responsibilities

• Help lead and motivate the restaurant team during daily operations.
• Provide excellent customer service and ensure guests have a great experience.
• Assist with opening and closing procedures.
• Maintain Jersey Mike's standards for food quality, cleanliness, and safety.
• Train and coach team members.
• Help manage daily staffing and shift assignments.
• Monitor food preparation, inventory, and product quality.
• Handle customer questions and resolve concerns professionally.
• Support the General Manager with daily administrative and operational tasks.
• Ensure all company policies and procedures are followed.
• Lead by example and maintain a positive, professional work environment.

Skills

Communication skills

Leadership

Supervisory experience

Job description

About the Role

Jersey Mike's is looking for a motivated, dependable, and customer-focused Assistant Manager to join our team. The Assistant Manager will work closely with the General Manager to keep the restaurant running smoothly while providing an outstanding experience for every customer.

This is a great opportunity for someone who enjoys working with people, takes pride in their work, and wants to grow their leadership skills in a fast-paced restaurant environment.

Responsibilities

• Help lead and motivate the restaurant team during daily operations
• Provide excellent customer service and ensure guests have a great experience
• Assist with opening and closing procedures
• Maintain Jersey Mike's standards for food quality, cleanliness, and safety
• Train and coach team members
• Help manage daily staffing and shift assignments
• Monitor food preparation, inventory, and product quality
• Handle customer questions and resolve concerns professionally
• Support the General Manager with daily administrative and operational tasks
• Ensure all company policies and procedures are followed
• Lead by example and maintain a positive, professional work environment

Qualifications

• Previous restaurant or supervisory experience preferred
• Strong communication and leadership skills
• Reliable, punctual, and dependable
• Positive attitude and strong work ethic
• Ability to work in a fast-paced environment
• Comfortable working as part of a team
• Ability to stand for extended periods and perform physical restaurant duties
• Must be willing to work a flexible schedule, including evenings, weekends, and holidays as needed

What We Offer

• Competitive pay
• Opportunities for advancement
• Leadership and management training
• Employee meal benefits
• A fun, team-oriented work environment
• Opportunity to build valuable restaurant management experience