Assistant Manager II

Family Dollar Stores Of Ohio LLC; Lorain (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Ohio LLC is hiring an Assistant Store Manager to support store operations, customer service, and team development in Lorain, OH. You will help with daily activities, merchandise flow, and ensuring store standards.

The role requires retail management experience (preferred), a high school diploma (or equivalent), and strong communication and organizational skills. You will lead frontline staff, uphold safety policies, and drive a positive customer experience.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store preferred.
• Ability to lift up to 55 lbs.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Excellent customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional storefront fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety guidelines and company policies; supervise and develop Store Associates.
• Ensure a clean, safe, and respectful environment for customers and staff.

Skills

Communication skills

Teamwork

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.

Job Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned
• We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco.

Skills and Experience

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Perks and Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Employment Conditions and Location

Full time 2325 W 21st Street,Lorain,Ohio 44052-4037 26401 Family Dollar From: 14.5 To: 15.25

We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.

Here, you’ll have the opportunity to connect with people every day - creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.