Assistant Manager I

Goodwill Industries of Tulsa; Watkins (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

Goodwill Industries of Tulsa is seeking an Assistant Manager I for the Glenpool store. You will assist the Store Manager in reaching sales targets, supervise staff, and maintain daily operations to ensure top customer service.

The role requires strong leadership, communication, and a customer-focused approach, with flexibility to work evenings, weekends, and holidays in a retail setting.

Qualifications

• Experience in a retail environment with supervisory or assistant management duties.
• Strong leadership and communication skills to motivate a team.
• Excellent customer service focus and ability to build positive relationships.
• Proficiency with point-of-sale systems and retail software.

Responsibilities

• Assist the Store Manager in achieving sales targets and KPIs through effective strategies and service.
• Oversee daily store operations including opening/closing, cash handling, and inventory.
• Supervise and train sales associates to deliver excellent service and meet goals.
• Maintain a clean, organized store and ensure proper merchandising and stock levels.
• Support marketing and promotions to drive customer traffic and sales.

Skills

Retail management

Leadership

Customer service

Schedule flexibility

Communication

Education

Bachelor's degree in Business Administration

Tools

Point-of-sale software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Glenpool Retail Store Full-Time First/Mid Level Offi Glenpool Store & ADC, Glenpool, OK, US

Salary Range: $17.00 To $17.00 Hourly

About the Role:

As an Assistant Manager I in the Retail Trade industry, you will play a crucial role in supporting the overall operations and success of the store. Your main objective will be to assist the Store Manager in achieving sales targets, maintaining high levels of customer satisfaction, and ensuring the smooth functioning of daily operations. You will be responsible for overseeing the store in the absence of the Store Manager, managing a team of sales associates, and ensuring that all store policies and procedures are followed. Additionally, you will contribute to the development and implementation of strategies to drive sales and improve the overall performance of the store.

Minimum Qualifications:

• Previous experience in a retail environment, preferably in a supervisory or assistant management role.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent customer service skills, with a focus on building and maintaining positive customer relationships.
• Proficiency in point-of-sale systems and other retail software.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Qualifications:

• Bachelor's degree in Business Administration or a related field.
• Experience in visual merchandising and store layout design.
• Knowledge of inventory management and loss prevention techniques.
• Experience with sales forecasting and budget management.
• Bilingual proficiency in English and Spanish.

Responsibilities:

• Assist the Store Manager in achieving sales targets and KPIs by implementing effective sales strategies and providing exceptional customer service.
• Oversee the daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
• Supervise and train a team of sales associates, providing guidance and support to ensure they deliver excellent customer service and meet sales goals.
• Maintain a clean and organized store environment, ensuring merchandise is properly displayed and stocked.
• Contribute to the development and implementation of marketing and promotional activities to drive customer traffic and increase sales.

Skills:

In this role, you will utilize your strong leadership and communication skills to effectively manage a team of sales associates and ensure the store operates smoothly. Your customer service skills will be essential in providing exceptional service to customers and building positive relationships. Proficiency in point-of-sale systems and other retail software will enable you to efficiently handle transactions and manage inventory. Additionally, your ability to work a flexible schedule will allow you to adapt to the changing needs of the store. Preferred qualifications such as a degree in Business Administration or experience in visual merchandising will further enhance your ability to drive sales and create an appealing store environment.