Assistant Manager I

Goodwill Industries of Tulsa; Tulsa (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

Goodwill Industries of Tulsa is seeking an Assistant Manager I in our Tulsa store to support the Store Manager, drive sales, and ensure smooth daily operations.

You will lead a team of sales associates, supervise opening/closing, manage cash and inventory, and help implement promotions to boost store performance. This role requires retail experience, leadership, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Retail experience, with supervision or assistant management exposure.
• Strong leadership and communication skills to motivate a team.
• Excellent customer service and relationship-building.
• Proficiency in point-of-sale systems and retail software.
• Able to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Assist the Store Manager in achieving sales targets and KPIs by implementing effective sales strategies and providing exceptional customer service.
• Oversee the daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
• Supervise and train a team of sales associates, providing guidance and support to ensure delivery of excellent customer service and sales goals.
• Maintain a clean and organized store environment, with proper merchandising and stocking.
• Contribute to marketing and promotional activities to drive customer traffic and increase sales.

Skills

Leadership

Customer service

POS systems

Team supervision

Flexible scheduling

Education

Bachelor's degree

Tools

Retail software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tulsa, OK, US

About the Role:

As an Assistant Manager I in the Retail Trade industry, you will play a crucial role in supporting the overall operations and success of the store. Your main objective will be to assist the Store Manager in achieving sales targets, maintaining high levels of customer satisfaction, and ensuring the smooth functioning of daily operations. You will be responsible for overseeing the store in the absence of the Store Manager, managing a team of sales associates, and ensuring that all store policies and procedures are followed. Additionally, you will contribute to the development and implementation of strategies to drive sales and improve the overall performance of the store.

Minimum Qualifications:

• Previous experience in a retail environment, preferably in a supervisory or assistant management role.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent customer service skills, with a focus on building and maintaining positive customer relationships.
• Proficiency in point-of-sale systems and other retail software.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Qualifications:

• Bachelor's degree in Business Administration or a related field.
• Experience in visual merchandising and store layout design.
• Knowledge of inventory management and loss prevention techniques.
• Experience with sales forecasting and budget management.
• Bilingual proficiency in English and Spanish.

Responsibilities:

• Assist the Store Manager in achieving sales targets and KPIs by implementing effective sales strategies and providing exceptional customer service.
• Oversee the daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
• Supervise and train a team of sales associates, providing guidance and support to ensure they deliver excellent customer service and meet sales goals.
• Maintain a clean and organized store environment, ensuring merchandise is properly displayed and stocked.
• Contribute to the development and implementation of marketing and promotional activities to drive customer traffic and increase sales.

Skills:

In this role, you will utilize your strong leadership and communication skills to effectively manage a team of sales associates and ensure the store operates smoothly. Your customer service skills will be essential in providing exceptional service to customers and building positive relationships. Proficiency in point-of-sale systems and other retail software will enable you to efficiently handle transactions and manage inventory. Additionally, your ability to work a flexible schedule will allow you to adapt to the changing needs of the store. Preferred qualifications such as a degree in Business Administration or experience in visual merchandising will further enhance your ability to drive sales and create an appealing store environment.