Assistant Manager - Hendon Hotel

Endeavour Group; Lincoln (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading hospitality group as an Assistant Manager at Hendon Hotel, where your leadership will help create memorable experiences for guests. You'll be crucial in motivating the team, developing marketing initiatives, and ensuring a responsible service culture. This role offers great opportunities for development while contributing to the local community.

Benefits

Exclusive discount card for ALH Hotels

Access to free health and wellbeing services

Dedicated learning and development options

Qualifications

• Experience in hospitality leadership with enthusiasm.
• Passion for guest experience and team development.
• Industry RSA and RSG/RCG qualifications.

Responsibilities

• Motivate and inspire the team for excellent guest experience.
• Support Venue Manager with marketing initiatives.
• Build a responsible service culture in pub operations.

Skills

Hospitality leadership

Team motivation

Guest experience

Coaching

Marketing initiatives

Education

RSA qualification

RSG/RCG qualifications

Job description

About the Role

Assistant Manager | Hendon Hotel | Dream big with us!

The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. The local pub is where stories are made and retold. A place to escape and feel at home. And every great local is made up of great people.

If work isn’t fun, you’re not playing on the right team! - Frank Sonnenberg

We’re on the hunt for an engaging people leader who is motivated to create memorable moments for our guests and their team. This role is key in supporting the Venue Manager and the team to bring to life our purpose of ‘creating pub experiences locals love’! With our extensive network of venues, this role unlocks unlimited career opportunities!

A day in the life of an Assistant Manager:

• Motivate and inspire the team to deliver a genuine and ‘local’ guest experience
• Champion team coaching and mentoring, Guest and Team initiatives and day to day pub operations
• Proactively activate local events and support the Venue Manager to develop & drive marketing initiatives
• Build a responsible service culture that is centred around fun, passion and authenticity, encouraging your team and guests to come as they are!

What do we need from you

About you:

• You have great hospitality leadership and operational experience with positivity and enthusiasm to thrive in a fast-paced environment
• You have contagious passion when it comes to the guest experience and to inspire, coach and develop your team
• You hold current industry RSA and RSG/RCG qualifications (amend according to state requirements N.B An Advanced Responsible Conduct of Gaming for NSW is preferred, not essential)(QLD Current industry RSA, RSG, RMLV and Approved Manager qualifications)
• You’ll be yourself and to come as you are - ALH is known for its people!

The benefits are good too!

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring!

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

What's in it for you?

We are together creators

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.