Assistant Manager: Guest Service & Ops Leader (Flexible)

Workstream; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free staff meals

Additional employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Workstream in Philadelphia is seeking an Assistant Manager to oversee daily operations, ensure customer satisfaction, and lead a team. You will be responsible for training shift leaders, maintaining cleanliness, and adhering to food safety standards. The ideal candidate will possess strong leadership abilities, a focus on guest service, and experience in staff supervision. This role offers opportunities for growth and a commitment to maintaining a positive work environment.

Qualifications

• Ability to lead and motivate a team.
• Strong customer service orientation.
• Understanding of food safety and cleanliness standards.
• Experience in supervising staff and managing shifts.

Responsibilities

• Oversee daily operations and ensure guest satisfaction.
• Train and develop shift leaders and crew members.
• Maintain cleanliness and quality standards.
• Ensure compliance with policies and procedures.

Skills

Guest service

Team management

Order accuracy

Cash handling and reconciliation

Training and development

Job description

Workstream in Philadelphia is seeking an Assistant Manager to oversee daily operations, ensure customer satisfaction, and lead a team. You will be responsible for training shift leaders, maintaining cleanliness, and adhering to food safety standards. The ideal candidate will possess strong leadership abilities, a focus on guest service, and experience in staff supervision. This role offers opportunities for growth and a commitment to maintaining a positive work environment.