Assistant Manager - Guest Experience & Operations

Concessions International; Sterling (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

A leading hospitality services provider in Sterling, Virginia is seeking an experienced individual for a role focused on delivering superior guest service. Responsibilities include assisting with food preparation, overseeing cash handling, and leading employees during management absence. The ideal candidate has customer service experience, supervisory skills, and is able to work a flexible schedule including weekends. This position also requires obtaining relevant food safety certifications.

Qualifications

• 1-2 years previous customer service and supervisory experience.
• Ability to obtain alcohol awareness and/or ServSafe Food Safety certification.
• Flexible schedule with requirement to work weekends.

Responsibilities

• Support daily operations to deliver superior guest service.
• Assist management in employee performance.
• Perform unit opening and closing duties.

Skills

Customer service

Supervisory skills

Cash handling

Food safety practices

Education

High school diploma or GED

Job description

A leading hospitality services provider in Sterling, Virginia is seeking an experienced individual for a role focused on delivering superior guest service. Responsibilities include assisting with food preparation, overseeing cash handling, and leading employees during management absence. The ideal candidate has customer service experience, supervisory skills, and is able to work a flexible schedule including weekends. This position also requires obtaining relevant food safety certifications.