Assistant Manager, Gonzales, LA

Michael Kors; Gonzales (LA); On-site; USD 40,000 - 56,000; Full time

Job summary

A luxury fashion company in Gonzales is seeking an Assistant Manager to support daily store operations, including sales and customer service. The ideal candidate will have at least 3 years of retail experience and 1-2 years in a management role. Responsibilities include leading the sales team, ensuring high levels of customer service, and assisting in inventory management. This position offers growth and the chance to work with an internationally recognized brand.

Qualifications

• Minimum 3 years retail experience with 1-2 years specialty management.
• Ability to lead and develop a sales team.
• Ability to lead and train staff.

Responsibilities

• Assist Store Manager in daily operations and sales generation.
• Ensure high levels of customer service are provided by all associates.
• Collaborate in risk management and inventory management.
• Assist in staff recruitment, training, and performance evaluation.
• Assist in recruitment, training and development of staff.

Skills

Sales techniques

Customer service

Team management

Inventory management

Tools

POS systems

Job description

Assistant Manager, Gonzales, LA page is loaded## Assistant Manager, Gonzales, LAlocations: Gonzalestime type: Full timeposted on: Posted Todayjob requisition id: R\_783571**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.****If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!**—JOB PROFILE: ASSISTANT STORE MANAGERREPORTS TO: Store ManagerDIVSION: Retail# MAIN JOB OBJECTIVEAssist Store Manager in management and daily operation of the store, including sales, customer service, operations and administration, communication, marketing and merchandising. Ability to assume the responsibilities of the Store Manager in his/her absence.# ESSENTIAL JOB RESPONSIBILITIESSALES GENERATION* Meet personal and store sales goals* Assist in the tracking, monitoring, and communication of business results* Ensure an elevated level of sales and service is practiced by all associates; lead by example* Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales* Ensure all sales related policies and procedures are maintained* Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff* Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE* Ensure all associates provide the highest level of customer service* Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books* Resolve all client problems and complaints quickly and effectively* Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise) OPERATIONS* Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management* Support and assist in staff training in all areas of appropriate register usage and maintenance* Understand and properly execute all management register functions* Participate in inventories* Understand and execute cash control procedures including: bank deposits, safe funds, petty cash* Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis MERCHANDISING/VISUAL* Assist in the implementation and maintenance of all merchandising/visual directives* Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times* Ensure deliveries are properly processed in a timely manner* Identify and communicate product concerns in a timely manner* Communicate inventory needs to support the business goal HUMAN RESOURCES* Assist in the recruitment, training and development of staff* Assist in ensuring the integrity of payroll and the payroll process* Continually evaluate the performance of each associate and provide constant feedback to ensure results* Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary* Support and provide follow-up for all training programs, seminars etc.* Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times# DIRECT REPORTS* Sales Supervisor(s)* Stock Supervisor(s)# WORK EXPERIENCEMinimum 3 years retail experience with 1-2 years specialty management.—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.—At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail] Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.