Assistant Manager: Freight Flow/Merchandising

World Market Inc; Silverdale (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive a customer-first culture in a vibrant retail environment. This role involves managing store logistics, developing a high-performance team, and fostering a culture of inclusion and collaboration. With a commitment to diversity and belonging, you will lead by example, ensuring that every team member feels valued and empowered. Enjoy flexible scheduling, a supportive work atmosphere, and a range of benefits including medical and dental insurance. If you are passionate about retail and leadership, this opportunity is perfect for you!

Benefits

Flexible Scheduling

Associate Discount

Medical and Dental Insurance

401(k) Savings Plan

Commuter Benefits

Employee Assistance

Paid Sick Leave

Paid Vacation

Paid Holidays

Paid Bereavement Leave

Qualifications

• 2+ years of leadership experience in specialty retail is preferred.
• Strong customer experience behaviors and effective delegation skills.

Responsibilities

• Lead a customer-first selling culture and assess business trends.
• Manage store logistics and ensure team follows visual execution standards.

Skills

Leadership Skills

Customer Experience

Problem Solving

Attention to Detail

Decision Making

Tools

Logistic Processes

Inventory Management

Job description

Who We Are

For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.

What You’ll Do

• In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.
• Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Additional duties and responsibilities as assigned by and in the absence of the Store Manager.

Essential Duties and Responsibilities of Freight Flow / Merchandising

• Responsible for managing overall store logistic processes that support company initiatives and productivity goals.
• Utilize all company tools and training resources to ensure the team follows logistic processes, visual execution standards, and stocking routines.
• Manage visual publication calendar and delivery schedule to plan and execute all logistics workload; partner with Assistant Manager of Operations or Assistant Store Manager to schedule for workload.
• Maintain and manage stockroom standards and organization that supports efficiency and safety standards.
• Utilize all company tools and training resources to educate the team on merchandising standards and visual presentation skills; validate replenishment and recovery routines.
• Manage publication calendar and delivery schedule to plan for and validate visual workload effectively; partner with the leadership team to effectively schedule all workload.
• Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team.
• Validate and maintain all inventory management and data integrity routines.

What You’ll Bring

• Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
• Minimum Age 21 years.
• Ability to lift up to 40 lbs.

Why We Love It

• Flexible scheduling to support your work-life balance.
• Associate discount to World Market!
• A fun and supportive work environment where you feel welcome and safe.
• A culture of inclusion that empowers you to be your best authentic self.
• Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.

Hourly Pay Range is $21.66-$25.66

All associates receive paid sick leave (one hour for every 30 hours worked), and up to 3 days of paid bereavement leave. Associates are able to enroll in our company’s 401k plan with partial company matching.

In addition, Full-time associates receive 5 days of paid vacation, 8 paid Holidays, 3 paid Floating Holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave. Full-time associates (and their families) are offered medical, dental, vision, life, and disability insurance.