Assistant Manager: Freight Flow

World Market; Wichita (KS); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount 30%

Wellness resources

Recognition programs

Hands-on training

Medical, Dental, Vision Insurance

401(k) Savings Plan

Employee Assistance Program

Job summary

World Market is seeking an Assistant Manager in Wichita to lead store logistics, drive sales, and develop a high-performance team in a fast-paced retail environment.

You will work closely with the Store Manager to maintain brand standards, implement freight flow processes, and deliver exceptional customer experiences while managing daily priorities and safety standards.

Qualifications

• Proven leadership experience in a fast-paced specialty retail setting.
• Strong customer service orientation and operational results.
• Effective communication and receptiveness to feedback.
• Ability to coach associates and de-escalate customer situations.
• Strong planning and prioritization aligned with business needs.
• High sense of urgency and attention to detail.
• Creative problem solving and sound decision making.
• Efficient daily task execution and prioritization.

Responsibilities

• Utilize company tools and training to ensure team follows freight flow processes, visual execution standards, and stocking routines.
• Coordinate with Store Manager to plan freight processing.
• Maintain Loss Prevention policies and inventory initiatives.
• Manage stockroom organization and standards.
• Analyze business trends using reports to identify opportunities and take action.
• Uphold and exemplify World Market culture and values.
• Support safety training and a safe work environment.
• Plan and execute daily tasks in the store in the manager's absence.

Skills

Leadership experience

Customer experience

Communication skills

Coaching

Problem solving

Attention to detail

Team development

Decision making

Delegation

Job description

Why You'll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you've found it!

When you join our team, you'll enjoy:

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth made for you
• Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You'll Do as an Assistant Manager

Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.

Primary Job Responsibilities

• Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
• Coordinate with Store Manager to plan freight processing
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Maintain and manage stockroom organization and standards
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager

Skills & Experience

You’ll Bring

• Proven experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills
• Effective delegation and validation skillsAbility to execute daily priorities efficiently

Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.

Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business.

Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.

Minimum Age: 21 years

Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service.

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: [phone] Email: [e-mail] This email address is only to request reasonable accommodation for the application process due to a medical condition.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

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World Market is a national specialty retailer founded in San Francisco in 1958. We are beloved for our wide assortment of stylish, quality furniture, home decor, and thoughtful gifts in addition to offering one of the largest assortments of candy and international food and beverage favorites from around the world.

We are especially renowned for our unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond as well as special and unique holiday decor, ranging from trendy and whimsical to time-honored and traditional.

Our merchants search the globe for design inspiration, emerging trends, time-honored handicrafts, and foods and beverages that are beloved by different cultures and countries.

Their mission is to provide a spirited shopping environment where customers can discover great quality and great value in our ever-changing, unique marketplace.

World Market currently operates over 240 stores across the country in addition to our ecommerce site (worldmarket.com). We plan to continue growing with more stores opening in more places!