Assistant Manager: Freight Flow

worldmarket; Spokane (WA); On-site; USD 63,411,000 - 74,873,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount

Wellness resources

Training for career growth

Insurance, 401(k) Savings Plan

Job summary

World Market is opening a new Spokane Valley store and seeks an Assistant Manager: Freight Flow who will lead the team to drive sales and profitability while maintaining our customer-first selling culture and operational standards.

You will partner with the Store Manager to develop a high-performing team, implement freight flow processes, and uphold brand values. The role requires flexibility for evenings, weekends, and holidays; hourly pay is provided with benefits.

Qualifications

• Minimum of 2+ years leadership in fast-paced specialty retail preferred.
• Strong communication and coaching skills with ability to de-escalate.
• Ability to plan and prioritize daily priorities.
• Ability to stand for extended periods and lift up to 40 lbs.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Lead freight flow processes and visual execution standards.
• Coordinate freight processing with Store Manager.
• Maintain loss prevention policies and inventory initiatives.
• Manage stockroom organization and standards.
• Analyze trends using available reports to identify opportunities.
• Foster World Market culture and values.
• Ensure a safe work environment with ongoing safety training.
• Plan daily tasks in the Store Manager's absence.

Skills

Leadership experience

Customer experience

Communication skills

De-escalation

Problem solving

Attention to detail

Decision making

Delegation

Time management

Flexible schedule

Job description

New Store Opening in Spokane Valley! We are looking for dynamic Assistant Managers committed to operational excellence, collaboration, and team success.

Why You’ll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time‐honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated‐it’s what sets us apart.

Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it‐you’ve found it!

When you join our team, you’ll enjoy:

• Flexible scheduling that supports your lifestyle & work‐life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands‐on training for career growth made for you
• Benefits – Learn more about benefits and eligibility for Medical, Dental, and Vision
• Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You’ll Do

As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer‐first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals. In partnership with the Store Manager, you will be responsible for leading and developing a high‐performance team while maintaining our values, brand, policies, and operational standards.

Your primary job responsibilities will include but are not limited to:

• Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
• Coordinate with Store Manager to plan freight processing
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Maintain and manage stockroom organization and standards
• Analyze business trends utilizing all available reporting to problem‐solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager

Skills & Experience You’ll Bring

• Proven experience delivering results, customer experience, and operational results in a fast‐paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de‐escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision‐making skills
• Effective delegation and validation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of relevant leadership experience in a fast‐paced specialty retail selling culture is preferred
• Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum Age: 21 years

Hourly Pay Range is $22.13-$26.13

All associates receive paid sick leave (one hour for every 30 hours worked), and up to 3 days of paid bereavement leave. Associates are able to enroll in our company’s 401k plan with partial company matching.

In addition, Full‐time associates receive 5 days of paid vacation, 8 paid Holidays, 3 paid Floating Holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave. Full‐time associates (and their families) are offered medical, dental, vision, life, and disability insurance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los