Assistant Manager

worldmarket; Seattle (WA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount (up to 30%)

Wellness resources

Anniversary & recognition programs

Career growth training

Medical, dental, vision insurance and

401(k) Savings Plan

Job summary

World Market in Seattle is seeking an Assistant Manager to lead a high-performing team while driving sales and operating in stride with our customer-first philosophy. You will partner with the Store Manager to develop staff, execute daily priorities, and maintain brand standards.

The role requires strong leadership, coaching, and the ability to manage in a fast-paced retail setting, including nights, weekends and holidays.

Qualifications

• Minimum 2+ years of leadership experience in fast-paced retail
• Strong communication skills and ability to give on-the-spot coaching
• Ability to plan, prioritize and execute daily tasks with a customer-first mindset
• Proven problem solving, sound decision making, and delegation abilities

Responsibilities

• Lead and develop a high-performance team in partnership with the Store Manager
• Drive sales and profitability while upholding World Market policies and standards
• Model and maintain a customer-first selling culture and brand values
• Analyze business trends and take action based on reporting
• Recruit and retain top talent through training, recognition and performance management
• Ensure loss prevention, inventory accuracy, and safe work environment compliance

Skills

Leadership experience

Customer focus

Coaching

De-escalation

Planning & prioritization

Attention to detail

Decision making

Delegation

Urgency & pace

People management

Flexibility in scheduling

Job description

Why You'll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart.

Our team means the world to us!

We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it!

When you join our team, you'll enjoy:

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth made for you
• Benefits - Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You'll Do

As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.

Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals.

Your primary job responsibilities will include but are not limited to:

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Skills & Experience You'll Bring

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills
• Effective delegation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum age: 21 years

Hourly Pay Range is $27.00-$31.00

All associates receive paid sick leave (one hour for every 30 hours worked), and up to 3 days of paid bereavement leave. Associates are able to enroll in our company's 401k plan with partial company matching.

In addition, Full-time associates receive 5 days of paid vacation, 8 paid Holidays, 3 paid Floating Holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave. Full-time associates (and their families) are offered medical, dental, vision, life, and disability insurance.

Qualified applicants with arrest or conviction records will be c