Assistant Manager: Freight Flow

World Market; Cary (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discount

Wellness resources

Career training

Medical/Dental/Vision insurance

Job summary

World Market in Cary is seeking an Assistant Manager: Freight Flow to drive sales and profitability by leading store logistics and a high-performance team. You will execute daily priorities, uphold store standards, and coach associates to deliver a customer-first selling culture.

The role partners with the Store Manager to maintain brand values, policies, and operational excellence, including safety and loss prevention initiatives. Full-time and opportunities for growth are available.

Qualifications

• Proven leadership experience in a fast-paced retail environment.
• Strong communication and coaching skills.
• Ability to de-escalate store and customer situations and coach associates.

Responsibilities

• Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines.
• Coordinate with Store Manager to plan freight processing.
• Validate and maintain Loss Prevention policies and inventory management initiatives.
• Maintain and manage stockroom organization and standards.
• Analyze business trends using reporting to identify opportunities and take action.
• Lead a high-performance team while upholding World Market values and standards.
• Support a safe work environment through ongoing safety training and accountability.
• Plan for daily tasks and duties in the Store Manager's absence.

Skills

Leadership

Communication

Coaching

Customer focus

Decision making

Prioritization

Safety awareness

Inventory management

Scheduling

Job description

Why You’ll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

When you join our team, you’ll enjoy:

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands‑on training for career growth made for you
• Benefits - Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You’ll Do

As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.

Primary job responsibilities will include but are not limited to:

• Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
• Coordinate with Store Manager to plan freight processing
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Maintain and manage stockroom organization and standards
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager

Skills & Experience You’ll Bring

• Proven experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de‑escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills
• Effective delegation and validation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
• Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed

Minimum Age: 21 years

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Search Jobs by Map World Market is a national specialty retailer founded in San Francisco in 1958. We are beloved for our wide assortment of stylish, quality furniture, home decor, and thoughtful gifts in addition to offering one of the largest assortments of candy and international food and beverage favorites from around the world. We are especially renowned for our unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond as well as special and unique holiday decor, ranging from trendy and whimsical to time‑honored and traditional. Our merchants search the globe for design inspiration, emerging trends, time‑honored handicrafts, and foods and beverages that are beloved by different cultures and countries. Their mission is to provide a spirited shopping environment where customers can discover great quality and great value in our ever-changing, unique marketplace. World Market currently operates over 240 stores across the country in addition to our ecommerce site (worldmarket.com). We plan to continue growing with more stores opening in more places!