Assistant Manager FOH Kitchen - Plum Market

Plum Market Corporation; Bloomfield Township (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible scheduling

Comprehensive training

Holiday pay

Career growth opportunities

Comprehensive benefits package

401(k) with company match

Team member discounts

Job summary

Plum Market is seeking a Prepared Foods Assistant Team Leader – Front of House to support daily FOH operations, maintain fresh, quality displays, and drive exceptional customer service. You will partner with Team Leader and BOH to ensure a cohesive department and successful catering execution.

The role requires strong leadership, food safety knowledge, and the ability to manage multiple priorities in a fast-paced environment, including nights, weekends, and holidays.

Qualifications

• Experience leading teams in foodservice or retail settings.
• Strong focus on customer service and guest satisfaction.
• Knowledge of food safety, sanitation, labeling and rotation practices.

Responsibilities

• Partner with Team Leader to deliver seamless FOH experience.
• Lead daily FOH operations, ensuring fresh and visually appealing displays.
• Oversee catering production and service, building relationships with guests.
• Hire, train, and develop Team Members with clear expectations and feedback.
• Assist with scheduling and labor management aligned to budget.

Skills

Leadership

Customer service

Food safety

Catering

Scheduling

Tools

Microsoft Office

POS systems

Job description

Join the Plum Market Team – Where Passion Meets Opportunity!

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers.

At Plum Market, our Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle.

Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team!

Why Work at Plum Market?

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
• Grow Your Passion – Learn about great food while advancing your skills and knowledge.
• Comprehensive Training – We invest in our Team Members with exceptional training programs.
• Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
• Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
• Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

Plum Market is more than just a workplace – it’s a desirable and rewarding environment where your contributions matter.

Employment is contingent upon a successful background check.

Description:

The Prepared Foods Assistant Team Leader – Front of House (FOH) supports the daily operations of the Prepared Foods Department, ensuring all food stations—such as the pizza counter, carving station, showcase, food bars, and grab-and-go—are fresh, full, and clean. This role leads by example in delivering exceptional Customer Service, managing FOH team performance, and partnering with Back of House (BOH) leadership to create a cohesive, high-performing environment. The Assistant Manager also supports catering execution and plays a key role in team development and departmental success.

Who you are:

• You are passionate about great food and Plum Market’s commitment to local, organic, and specialty offerings.
• You model and deliver exceptional Customer Service and team leadership.
• You thrive in a fast-paced environment and can manage FOH, BOH, and catering priorities.
• You are highly organized, dependable, and solutions-focused.
• You are an effective communicator and motivator who builds positive team relationships.
• You are proactive, detail-oriented, and committed to results.

What you will bring:

• Proven leadership experience in foodservice or retail, with a focus on Customer Service and team development.
• Strong understanding of food safety, sanitation, labeling, and product rotation practices.
• Catering experience and comfort in leading both in-house and external food service execution.
• Ability to manage multiple tasks and priorities in a dynamic environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Physical ability to stand and walk for up to 4 hours without a break.
• Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

What you will do:

• Partner with the Team Leader to deliver a seamless FOH experience and cohesive department leadership.
• Provide outstanding Customer Service and model best-in-class service standards for the team.
• Oversee the daily operation of FOH revenue centers, ensuring full, fresh, and visually appealing displays.
• Lead catering production and service, building strong relationships with catering Guests.
• Interview, hire, train, and develop Team Members, providing clear expectations and consistent feedback.
• Support scheduling and labor management in alignment with budget and department needs.
• Address Guest and Team Member concerns with professionalism and empathy.
• Collaborate with Store Leadership on performance reviews, coaching, and disciplinary processes.
• Maintain all food safety, sanitation, and operational procedures in accordance with Plum Market policies.