Assistant Manager - Fashion Island

Gap Inc.; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead a dynamic retail team. In this role, you will set the tone for the store, driving sales growth through exceptional customer service and effective team leadership. You will be responsible for recruiting and developing a high-performing team while ensuring operational excellence. If you are passionate about retail and thrive in a fast-paced environment, this opportunity is perfect for you. Join a company that values community involvement and offers a collaborative atmosphere where your contributions will make a significant impact.

Qualifications

• 1-3 years of retail management experience required.
• High school graduate or equivalent is necessary.

Responsibilities

• Drive store sales and deliver results through a customer-centric approach.
• Recruit, hire, and develop productive Brand Associate and Expert teams.
• Ensure compliance with standard operating procedures.

Skills

Retail Management

Customer Service

Team Leadership

Communication Skills

Sales Strategies

Education

High School Diploma or Equivalent

Tools

Retail Technology

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Working collaboratively with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

1. Support strategies and processes to drive store sales and deliver results through a customer-centric approach.
2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
3. Own your assigned area of responsibility.
4. Implement action plans to maximize efficiencies and productivity.
5. Perform Service Leader duties.
6. Ensure consistent execution of standard operating procedures.
7. Represent the brand and stay informed about the competition and retail landscape.
8. Promote community involvement.
9. Leverage omni-channel strategies to deliver a seamless customer experience.
10. Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to lead and inspire others through coaching and mentoring.
• Flexible schedule, including availability for holiday, evening, overnight, and weekend shifts.
• Proficient in utilizing retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
• Ability to travel as required.